Error Code: Updating failed. The response is not a valid JSON response.

  • Resolved adriennearagon

    (@adriennearagon)


    4 years, 9 months ago

    I am trying to launch my Shop page using the Etsy plugin. API was approved and the shortcode integrated into the page; however it will not display the content and is giving me the error message “Updating failed. The response is not a valid JSON response.”

    Any suggestions? Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author fsheedy

    (@fsheedy)

    Oups.. the link is no more valid to test it!

    I have the exact same problem.
    I have just installed the plugin, API approved, shortcode added and I get the same “Updating Failed. The Response is not a valid JSON response”.

    https://www.paintbox.org/princess-orchid/

    I managed to publish the page and it spits out string of code.

    • This reply was modified 4 years, 6 months ago by Aaron.

    Ok, I think I figured this out.

    If I am logged in to WP Admin on my site, when previewing or viewing the page that is intended to display the Etsy Shortcode, then it gives a page of syntax and code. Once I log out, then the page displays the Etsy store as intended.

    If you are trying to view your embedded Etsy store, log out and it will work.

    • This reply was modified 4 years, 6 months ago by Aaron.
    • This reply was modified 4 years, 6 months ago by Aaron.
    • This reply was modified 4 years, 6 months ago by Aaron.
Viewing 3 replies - 1 through 3 (of 3 total)
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