Error code: 11

  • Resolved psydrug

    (@psydrug)


    2 years, 7 months ago

    Hello,

    I wanted to know why I get Error code: 11 in the customization settings of the template?

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

  • Hello,

    Please share the related snapshot of the error.

    In addition, would you be so kind and go to Elementor > System Info and share the report with us so that we can take a look?

    Thread Starter psydrug

    (@psydrug)

    == Server Environment ==
	Operating System: Linux
	Software: nginx/1.21.0
	MySQL version: MariaDB Server v10.4.20
	PHP Version: 8.0.8
	PHP Memory Limit: 128M
	PHP Max Input Vars: 1000
	PHP Max Post Size: 64M
	GD Installed: Yes
	ZIP Installed: Yes
	Write Permissions: All right
	Elementor Library: Connected

== WordPress Environment ==
	Version: 5.9.3
	Site URL: https://starpc.co.il
	Home URL: https://starpc.co.il
	WP Multisite: No
	Max Upload Size: 64 MB
	Memory limit: 40M
	Max Memory limit: 256M
	Permalink Structure: /%category%/%postname%/
	Language: he-IL
	Timezone: Asia/Jerusalem
	Admin Email: [email protected]
	Debug Mode: Inactive

== Theme ==
	Name: OceanWP
	Version: 3.2.1
	Author: OceanWP
	Child Theme: No

== User ==
	Role: administrator
	WP Profile lang: he_IL
	User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36

== Active Plugins ==
	Accessibility by UserWay
		Version: 2.4.9
		Author: UserWay.org

	Advanced Ads
		Version: 1.33.2
		Author: Thomas Maier, Advanced Ads GmbH

	Advanced Ads – Google AdSense In-feed Placement
		Version: 1.1.2
		Author: Thomas Maier

	Advanced Woo Labels
		Version: 1.42
		Author: ILLID

	Akismet Anti-Spam
		Version: 4.2.2
		Author: Automattic

	Bit Payment Gateway for WooCommerce
		Version: 1.9.6
		Author: Zorem

	Booter - Bots & Crawlers Manager
		Version: 1.5.5
		Author: uPress

	Checkout Field Editor for WooCommerce
		Version: 1.6.0
		Author: ThemeHigh

	Disable Right Click For WP
		Version: 1.1.6
		Author: Aftab Muni

	Elementor
		Version: 3.6.4
		Author: Elementor.com

	Elementor Pro
		Version: 3.6.5
		Author: Elementor.com

	ezCache
		Version: 1.5.1
		Author: uPress

	Facebook Chat Plugin - Live Chat Plugin for WordPress
		Version: 2.4
		Author: Meta

	FiboSearch - AJAX Search for WooCommerce
		Version: 1.17.0
		Author: FiboSearch Team

	GDPR Cookie Compliance
		Version: 4.8.3
		Author: Moove Agency

	Google Language Translator
		Version: 6.0.14
		Author: Translate AI Multilingual Solutions

	Join.chat
		Version: 4.4.2
		Author: Creame

	Lightweight Social Icons
		Version: 1.1
		Author: Thomas Usborne

	LoginPress - Customizing the WordPress Login Screen.
		Version: 1.6.0
		Author: WPBrigade

	MailCheck.ai
		Version: 1.2.2
		Author: MailCheck.ai

	miniOrange 2 Factor Authentication
		Version: 5.5.3
		Author: miniOrange

	Nextend Social Login
		Version: 3.1.4
		Author: Nextendweb

	Nextend Social Login Pro Addon
		Version: 3.1.4
		Author: Nextendweb

	Ocean Extra
		Version: 1.9.4
		Author: OceanWP

	Payment Gateway for Paybox on Woocommerce
		Version: 1.0
		Author: adiel ben moshe

	uPress Link
		Version: 1.3.1
		Author: Drubit Raid LTD.

	WooCommerce
		Version: 6.4.1
		Author: Automattic

	WooCommerce PayPal Payments
		Version: 1.7.1
		Author: WooCommerce

	WPS Hide Login
		Version: 1.9.4
		Author: WPServeur, NicolasKulka, wpformation

	YITH WooCommerce Tab Manager
		Version: 1.10.0
		Author: YITH

	Yoast SEO
		Version: 18.6
		Author: Team Yoast

== Must-Use Plugins ==
	booter-crawlers-manager-mu.php
		Version: 
		Author: 

== Elementor Experiments ==
	??? DOM ???? ???????????: ????
	????? ????? ??????: ????
	Improved CSS Loading: ????
	Inline Font Icons: ????
	?????? ??????: ????
	Import Export Template Kit: ????
	Additional Custom Breakpoints: ????
	Hide native WordPress widgets from search results: ????
	: ?? ???? ?????? ????
	Flexbox Container: ????
	Default to New Theme Builder: ????
	??? ?????: ????
	???? ???: ????
	???????? ???????: ????
	??? ????? ?????: ????
	???? ????: ????
	?????: ????
	Scroll Snap: ????

== ???? ??????? ==
	
Log: showing 20 of 342022-03-25 18:57:07 [info] Elementor data updater process has been queued. [array (
  'plugin' => '???????',
  'from' => '3.6.0',
  'to' => '3.6.1',
)]
2022-03-25 18:57:07 [info] elementor::elementor_updater Started 
2022-03-25 18:57:07 [info] ???????/Upgrades - _on_each_version Start  
2022-03-25 18:57:07 [info] ???????/Upgrades - _on_each_version Finished 
2022-03-25 18:57:07 [info] Elementor data updater process has been completed. [array (
  'plugin' => '???????',
  'from' => '3.6.0',
  'to' => '3.6.1',
)]
2022-04-04 17:14:00 [info] Elementor data updater process has been queued. [array (
  'plugin' => '???????',
  'from' => '3.6.1',
  'to' => '3.6.2',
)]
2022-04-04 17:14:00 [info] elementor::elementor_updater Started 
2022-04-04 17:14:00 [info] ???????/Upgrades - _on_each_version Start  
2022-04-04 17:14:00 [info] ???????/Upgrades - _on_each_version Finished 
2022-04-04 17:14:00 [info] Elementor data updater process has been completed. [array (
  'plugin' => '???????',
  'from' => '3.6.1',
  'to' => '3.6.2',
)]
2022-04-18 13:19:52 [info] Elementor data updater process has been queued. [array (
  'plugin' => '???????',
  'from' => '3.6.2',
  'to' => '3.6.4',
)]
2022-04-18 13:19:54 [info] Elementor data updater process has been queued. [array (
  'plugin' => '??????? ???',
  'from' => '3.6.4',
  'to' => '3.6.5',
)]
2022-04-18 13:19:54 [info] elementor::elementor_updater Started 
2022-04-18 13:19:54 [info] ???????/Upgrades - _on_each_version Start  
2022-04-18 13:19:54 [info] ???????/Upgrades - _on_each_version Finished 
2022-04-18 13:19:54 [info] Elementor data updater process has been completed. [array (
  'plugin' => '???????',
  'from' => '3.6.2',
  'to' => '3.6.4',
)]
2022-04-18 13:19:54 [info] elementor-pro::elementor_pro_updater Started 
2022-04-18 13:19:54 [info] ??????? ???/Upgrades - _on_each_version Start  
2022-04-18 13:19:54 [info] ??????? ???/Upgrades - _on_each_version Finished 
2022-04-18 13:19:54 [info] Elementor data updater process has been completed. [array (
  'plugin' => '??????? ???',
  'from' => '3.6.4',
  'to' => '3.6.5',
)]

PHP: showing 6 of 6PHP: 2022-03-18 21:02:49 [warning X 1300][/home/starpcco/domains/starpc.co.il/public_html/wp-content/plugins/elementor/core/base/document.php::1570] Attempt to read property "post_status" on null [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-03-18 21:24:41 [warning X 395][/home/starpcco/domains/starpc.co.il/public_html/wp-content/plugins/elementor-pro/modules/forms/classes/form-record.php::179] Undefined array key "referrer" [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-03-27 01:07:48 [warning X 1551][/home/starpcco/domains/starpc.co.il/public_html/wp-content/plugins/elementor/includes/conditions.php::87] Undefined array key "motion_fx_transform_x_anchor_point" [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-03-27 01:10:17 [warning X 10][/home/starpcco/domains/starpc.co.il/public_html/wp-content/plugins/elementor/includes/conditions.php::87] Undefined array key "motion_fx_transform_x_anchor_point" [array (
  'trace' => '
#0: /home/starpcco/domains/starpc.co.il/public_html/wp-content/plugins/elementor/includes/conditions.php(87): Elementor\Core\Logger\Manager -> rest_error_handler()
#1: /home/starpcco/domains/starpc.co.il/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(1368): Elementor\Conditions :: check()
#2: /home/starpcco/domains/starpc.co.il/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(1167): Elementor\Controls_Stack -> is_control_visible()
#3: /home/starpcco/domains/starpc.co.il/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(1208): Elementor\Controls_Stack -> get_active_settings()
#4: /home/starpcco/domains/starpc.co.il/public_html/wp-content/plugins/elementor/includes/base/element-base.php(628): Elementor\Controls_Stack -> get_settings_for_display()
',
)]
PHP: 2022-03-30 17:24:32 [warning X 1][/home/starpcco/domains/starpc.co.il/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined array key "data" [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-04-22 20:12:59 [warning X 1][/home/starpcco/domains/starpc.co.il/public_html/wp-content/plugins/elementor/core/experiments/experiments-reporter.php::89] Undefined array key "title" [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]

JS: showing 3 of 3JS: 2022-03-26 21:51:15 [error X 1][https://starpc.co.il/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.6.1:2:603704] elementorFrontend is not defined 
JS: 2022-03-26 22:09:32 [error X 190][https://starpc.co.il/wp-content/plugins/elementor/assets/lib/pickr/pickr.min.js?ver=1.5.0:2:16820] Cannot read properties of null (reading \'clone\') 
JS: 2022-03-26 22:09:48 [error X 4][https://starpc.co.il/wp-content/plugins/elementor/assets/lib/pickr/pickr.min.js?ver=1.5.0:2:21012] Cannot read properties of null (reading \'changestop\') 

== ??????? - Compatibility Tag ==
	
	Elementor Pro: ?????? ?? ??????

== ??????? ??? - Compatibility Tag ==

    Thanks in advance

    Hello,

    Thank you so much for sharing the details.

    For troubleshooting, please do the following steps and let me the results:

    1- Head over to WP Dashboard > Plugin.
    2- Deactivate all plugins.
    3- Then, first activate the Ocean Extra plugin.
    4- Check your issue.
    5- Then, activate your plugins one by one
    6- After activation of any plugins, check your issue

    Note: if you have a cache plugin or server cache. You need to clear its cache contents or disable them.

    Thread Starter psydrug

    (@psydrug)

    Hello Abhishek,

    Thank you very much for your reply,
    In another browser everything works wonderfully, it only happens with the Chrome browser

    And one more little question,
    How do I undo the bottom line in the title and add to cart?
    I have attached a photo
    PHOTO

    Thanks in advance

    • This reply was modified 2 years, 7 months ago by psydrug.
    • This reply was modified 2 years, 7 months ago by psydrug.
    • This reply was modified 2 years, 7 months ago by psydrug.
    • This reply was modified 2 years, 7 months ago by psydrug.

    Hello,

    Please try to clear the entire server/site/browser cache and check.

    In addition, share the debug log with us.

    For that underline issue, kindly share the exact page URL for checking the issue.

    Thread Starter psydrug

    (@psydrug)

    1
    2

    Thanks in advance

    Hello,
    For the underline issue, try to add the below CSS code from the Appearance > Customize > Custom CSS, and check.

    .single .entry-content a, .page .entry a {
text-decoration: none !important;
}
.single .entry-content a, .page .entry a:hover {
text-decoration: none;
}
    Thread Starter psydrug

    (@psydrug)

    Thank You so much, Worked
    ??

    Thread Starter psydrug

    (@psydrug)

    THANK YOU

    You are most welcome and glad to hear that solution worked well.??

Viewing 10 replies - 1 through 10 (of 10 total)
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