Error code 1

Viewing 8 replies - 1 through 8 (of 8 total)

  • I have the same issue. Two of my orders report error 1

    Plugin Author cusrev

    (@ivole)

    Thanks for trying our plugin!

    Can you please let me know what is your shop URL?

    Thread Starter Ed777

    (@d7fox7vr)

    @ivole I have some letters are not sent. The part is sent, and the part with this error.
    vela-art.com/shop/

    Mine is – https://www.marlowesmakes.co.uk

    Plugin Author cusrev

    (@ivole)

    @mrsjprice, it looks like you are trying to send review reminders for orders that have products with empty names. Review forms cannot be generated for products without names. Please double check setup of products in your shop.

    @d7fox7vr, it looks like you are trying to send review reminders for orders that don’t have customer email. It is not possible to send anything if there is no email address of the customer.

    Thread Starter Ed777

    (@d7fox7vr)

    You’re right! The issue is resolved. Thank you, your plugin is great!

    You are right, the orders contain items that have been deleted (not all). Is there no way to still enable reviews of the items that haven’t been deleted and are still valid?

    Plugin Author cusrev

    (@ivole)

    Version 3.53 of the plugin will automatically exclude deleted products and products with empty names from review forms. Please update the plugin and let me know in case of any issues.

Viewing 8 replies - 1 through 8 (of 8 total)
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