Error Cannot load media or it is not supported for your device.

Have you found any solution to this problem? Seems I’m having this problem as well

hmmm, i got video still playing but still got this message: Error Cannot load media or it is not supported for your device. above video, why?
and this plugin lastest update 7 month ago lol

• This reply was modified 4 years, 6 months ago by Anonymous User 11480689.
• This reply was modified 4 years, 6 months ago by Anonymous User 11480689.

Hello,
I’m having the same problem with my stream
https://93.39.116.153:8050/hls/stream/index.m3u8
this is working on vlc but not on this player

Can someone help?

Thanks

What are you guys streaming from? I was getting this, then I added in Cross Origin Resource Sharing (CORS) support in my NGINX streamer and it all started working. It’s not a plugin problem. CORS basically adds a bunch of extra headers depending on what the player is doing.

@heffalump486 how you added CORS support? I dont know how, already tried and didnt work, please help!

@_nano_ if you are using NGINX as a streaming server, try adding a CORS block to your nginx.conf file as discussed here, but I had to move the location{} block inside the server{} block, so ended up with this:

http {
  server {
    location / {                
                root /tmp;
                if ($request_method = 'OPTIONS') {
                        add_header 'Access-Control-Allow-Origin' '*';
                        add_header 'Access-Control-Allow-Methods' 'GET, POST, OPTIONS';
                        #
                        # Custom headers and headers various browsers *should* be OK with but aren't
                        #
                        add_header 'Access-Control-Allow-Headers' 'DNT,User-Agent,X-Requested-With,If-Modified-Since,Cache
-Control,Content-Type,Range';
                        #
                        # Tell client that this pre-flight info is valid for 20 days
                        #
                        add_header 'Access-Control-Max-Age' 1728000;
                        add_header 'Content-Type' 'text/plain; charset=utf-8';
                        add_header 'Content-Length' 0;
                        return 204;
                }
                if ($request_method = 'POST') {
                        add_header 'Access-Control-Allow-Origin' '*';
                        add_header 'Access-Control-Allow-Methods' 'GET, POST, OPTIONS';
                        add_header 'Access-Control-Allow-Headers' 'DNT,User-Agent,X-Requested-With,If-Modified-Since,Cache
-Control,Content-Type,Range';
                        add_header 'Access-Control-Expose-Headers' 'Content-Length,Content-Range';
                }
                if ($request_method = 'GET') {
                        add_header 'Access-Control-Allow-Origin' '*';
                        add_header 'Access-Control-Allow-Methods' 'GET, POST, OPTIONS';
                        add_header 'Access-Control-Allow-Headers' 'DNT,User-Agent,X-Requested-With,If-Modified-Since,Cache
-Control,Content-Type,Range';
                        add_header 'Access-Control-Expose-Headers' 'Content-Length,Content-Range';
                }
        }
        types {
                application/vnd.apple.mpegurl m3u8;
                application/dash+xml mpd;
                video/mp2t ts;
                text/html html;
        }
    }
}

• This reply was modified 4 years ago by heffalump486.

I am getting this too. I have my files on Cloudfront.

It works on Edge but not on Windows Chrome. It works on Mobile Chrome though.

Oh wait… I am mistaken. It doesn’t anymore. Not even on Edge. It was working. And now I have no idea why it’s not anymore.