I apologize for this, but I really do appreciate you choosing us to help protect your site. Over the weekend we have seen an extremely high rate of attacks. We spent a few sleepless nights deploying new solutions to help assist during this time of extreme load. We are now back and running smoothly.
Your security is our number 1 priority and I appreciate all of you sticking with us through this rough time. Despite api latency issues we still blocked 1.85 million attacks in 48 hours. I like to think that the minor inconveniences we’ve been experiencing are still way better than a botnet successfully attacking and infiltrating a website.
Your feedback is really helpful, thank you for taking the time to share it here. If anyone has any issues in the future please don’t hesitate to go directly to our support system at https://support.bruteprotect.com/ or create a new ticket here on www.remarpro.com
Please let me know if you need anything else.
Thank you,
Jesse
