Error: Bad Request (for some users when syncing))

We improved the error reporting, there should now be more information with each error. Can you please regenerate the error and copy the full error for us if you still need help with this?

Thanks!

Hello Lap,

thank you for your reply. I updated to the current Version, but still get the same Error.

12:03:04Found 15 users.
12:03:06Fetched 15 users.
12:03:06Handling #1 admin <[email protected]>
12:03:08Success: Updated user 1
12:03:08Handling #7 ***USER*NAME*** <[email protected]>
12:03:09Error: Bad Request
12:03:09Handling #8 ***USER*NAME*** <[email protected]>
12:03:11Error: Bad Request
12:03:11Handling #11 ***USER*NAME*** <[email protected]>
12:03:13Success: Updated user 11
12:03:13Handling #15 ***USER*NAME*** <[email protected]>
12:03:15Success: Updated user 15
12:03:15Handling #6 ***USER*NAME*** <[email protected]>
12:03:17Success: Updated user 6
12:03:17Handling #3 ***USER*NAME*** <[email protected]>
12:03:18Success: Updated user 3
12:03:18Handling #16 ***USER*NAME*** <[email protected]>
12:03:20Error: Bad Request
12:03:20Handling #5 ***USER*NAME*** <[email protected]>
12:03:22Error: Bad Request
12:03:22Handling #13 ***USER*NAME*** <[email protected]>
12:03:24Error: Bad Request
12:03:24Handling #14 ***USER*NAME*** <[email protected]>
12:03:26Success: Updated user 14
12:03:26Handling #4 ***USER*NAME*** <[email protected]>
12:03:28Success: Updated user 4
12:03:28Handling #9 ***USER*NAME*** <[email protected]>
12:03:30Error: Bad Request
12:03:30Handling #12 ***USER*NAME*** <[email protected]>
12:03:32Success: Updated user 12
12:03:32Handling #2 U***USER*NAME*** <[email protected]>
12:03:34Success: Updated user 2
12:03:34Done

In case this is important, I use Profile Builder Pro to let users sign up and generate a WordPress profile with a custom user role (same rights as subscriber).

With kind regards
Matthias Reiter

No ideas anybody?

I’m having the exact same issue – approx 6 email addresses in a list of 200+ can’t be synced. Same error as well.

Hey,

Do the email addresses for those users look real or are they perhaps fake addresses?

Either way, we’re pushing out an update shortly in which you should be seeing a more detailed error message. Sorry for the delay, but let me know if the issue persists after our next update please.