Error at checkout validation using ? or ? in client’s first and last name

  • Hi,

    My website is in spanish and some clients could have names or last names with ?.

    They can create a user at my website without any problems but if they tried to buy something and write a “?” or “?” in his name or last name at the Chekout page they receive an error saying “Please enter a valid last name”.

    This is the first time that a client warn me about this issue so I don’t know when did it started, but I’ve just updated WordPress and the Woocommerce plugin but the issue persists.

    I’ve already check my wp-config.php file and have:
    define('DB_CHARSET', 'utf8mb4');

    Also I’ve managed to edit directly the first and last name at the table wc_customer_lookup at my database so I don’t think is a DB problem.

    Probably it’s an error at the checkout validation or I’m missing something in my configuration.

    Please, can you help me to fix this issue?

    Here is a photo of the error I received: https://imgur.com/a/upAkIUo

    The page I need help with: [log in to see the link]

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  • Thread Starter dchaks

    (@dchaks)

    Update: Haven’t solve the problem yet, thought was a theme problem but I’ve tried with other themes and have the same problems.

    I keep google and found that I can create a custom validation but I want that to be a last resource, any other idea?

Viewing 1 replies (of 1 total)
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