Error at Checkout

  • Resolved gamicord

    (@gamicord)


    1 year, 9 months ago

    Hello Sir,
    I am trying to Checkout. But it gives me an error saying “Error processing checkout. Please try again.”

    When I went to the Inspect>> Console, this is what is there:

    {
"result": "failure",
"messages": "

\n\t\t\tWe were unable to process your order, please try again.\t\t

\n",
"refresh": true,
"reload": false
}

    Then in my Error Logs, this is what I see– https://prnt.sc/DWUPpXD-MYS8

    Please, how do I fix this error?

    Needing to hear from you soon.

    Regards.

Viewing 1 replies (of 1 total)

  • Hi,

    I understand you are receiving this error "CRITICAL Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail()"

    It’s likely that PHPMailer is not installed or enabled on your server. You will need to install or enable it to resolve this issue, I recommend to reach out to your web host.

    Regarding the Error processing checkout. Please try again. Can you provide a link to your checkout page so that we can try to reproduce the issue? Which payment gateway is showing the issue?

    You can a run a conflict test to help you find the cause of this issue.

    Let us know how that goes for you.

Viewing 1 replies (of 1 total)
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