Hi @drbrahm
I tried to reproduce this error on my testing site but couldn’t. It’s possible that some of your plugins are not compatible with these PHP versions. The best way to determine this is to:
- Temporarily switch your theme to Storefront or Twenty Twenty-Four
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
If you’ve already done these steps and still experiencing the issue, could you please provide us with more information about the error? The exact error message and steps to reproduce would be very helpful in diagnosing the problem.
Additionally, please can you share a copy of the following:
- System Status Report: Navigate to WooCommerce → Status. Select Get System Report and then Download for Support.
- Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.
You could copy and paste your reply or share it via Mozilla Community Pastebin and share the link here. Feel free to redact all the private information before sending it over.
I hope that helps! Let me know once you have done a conflict test!
