error API connection

  • Hello,

    The plugin was working until yesterday, and now it desactivate by itself with this error :

    Une erreur appara?t (erreur 60: SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed). Veuillez la vérifier dans votre Shipping Manager (https://www.bpost.be/ShmBackEnd/private)

    Le plugin a été désactivé car la connexion à l’API a échoué. N’oubliez pas de le réactiver quand vous aurez mis les bon accès

    Can you help me please ? It’s very blocking…

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

  • The problem has been reported in bpost

    Here is the answer:
    Indeed, a series of our customers meets your worries.
    ?
    I retrieved the information from our supplier to find a solution.
    ?
    They are actively busy solving this.
    ?
    Unfortunately, I have no time to give you, but I will come back to you as soon as I have more news.

    Plugin Author bpost_shipping

    (@bpost_shipping)

    Hello Goldfred,

    We have had a number of customers with this error message. Those clients were all under OVH. Is this the case for you?

    If is itso, OVH has issued its certificate two days ago. Can you try again?

    Antidot also proposed the following solution: This one was able to solve the worries of our customers

    https://bpost.freshdesk.com/support/solutions/articles/4000106780-ovh-issue-60-ssl-certificate-problem

    King Regards,

    Giuseppe

Viewing 2 replies - 1 through 2 (of 2 total)
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