Error and conflict

  • Immediate response, great, thanks.

    Hi,
    There are several problems after I tried to install plugin several times in last one week.

    1-I can not pass freemius.com screen ask me to grant access or skip (screen with below message)

    “Never miss an important update – opt in to our security & feature updates notifications, and non-sensitive diagnostic tracking with freemius.com. If you skip this, that’s okay! Asset CleanUp: Page Speed Booster will still work just fine.”

    2-When I try to deactivate it, it does not activate but another plugin get deactivated (tried several times), namely Elementor Page Builder conflict

    So I never managed to get to settings page to try it.

    After you fix it I will re-evaluate.

    Just to let you know.

    Thanks.

    • This topic was modified 5 years, 11 months ago by mustafasaglam.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Gabe Livan

    (@gabelivan)

    @mustafasaglam, I would have preferred you to start this thread on the support page, not via one-star rating, as you might not be able to change it later on. I want to fix this, of course, I’m surprised it doesn’t work for you as I clearly disabled “Freemius” opt-in feature and only left the deactivation popup that allows users to leave a feedback. Are you sure you had the latest version installed which is 1.2.8.9?

    Plugin Author Gabe Livan

    (@gabelivan)

    Also, what did you mean by “When I try to deactivate it, it does not activate”? did you mean “it does not deactivate” and Elementor Page Builder plugin is deactivated instead?

    Thread Starter mustafasaglam

    (@mustafasaglam)

    sorry for the typo, yes when I want to deactivate it plugin does not deactivate. Instead Elementor deactivated and your plugin stays activated.

    I tried that several times with same result.

    Sorry, I will change start rating I should have send you this message in support part, sorry.

    Regards

    Plugin Author Gabe Livan

    (@gabelivan)

    @mustafasaglam, I’m willing to fix this for you if you have a staging website where you can do changes prior to pushing them live, it would be even easier to make tests there. If you update the rating or cancel it so it won’t affect my overall score, I’ll be happy to assist you without any charge. I take these things very seriously and I don’t want any “Freemius” (which is a 3rd party service) or “Elementor” conflicts.

Viewing 4 replies - 1 through 4 (of 4 total)
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