Error alert

  • Resolved mengeco

    (@mengeco)


    4 months, 3 weeks ago

    Hello,

    I installed Complianz but I get an error message:
    Screenshot : https://snipboard.io/dUMOl1.jpg

    A problem was detected while loading settings
    The request returned the following errors:

    Response code: The server returned invalid data. If debugging is enabled, please disable it to check if it helps.
    Status code: error
    Server response: {}

    Best Regards
    Pierre

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support fritsiub

    (@fritsiub)

    Hi Pierre,

    This kind of error is easily caused by caching or cookies. Please see if logging out and in again resolves the issue, otherwise please try from an incognito browser to see if your cookies are the issue, and lastly you could try disabling any plugin/optimization/security plugins to see if those are interfering. In the case of the latter you could try and whitelist Complianz in said plugin(s).

    I hope this helps!

    Thread Starter mengeco

    (@mengeco)

    Thank you for your feedback, my site was hacked and it is now resolved.

    Thread Starter mengeco

    (@mengeco)

    …and,

    I read your information regarding the ContactForm 7 and recaptcha problem but I did not understand what the permanent solution was.
    Another plugin?

    https://complianz.io/why-the-wp-consent-api-is-important-a-case-study-with-cf7-and-recaptcha/

Viewing 3 replies - 1 through 3 (of 3 total)
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