ERROR AL VINCULAR FACEBOOK CON WOOCOMMERCE

Hi @mariaarias.

The text below was translated to English using Google Translate.

I can’t finish the integration of facebook with woocommerce since in the final step of requesting a review it appears: “There was an error. It may be due to a technical error that we are trying to fix. Refresh the page” I have tried various things like deleting the extra text in the wc_facebook_external_business_ id field, but still nothing has worked for me. I hope you can help me!

The error message of “There was an error. It may be due to a technical error that we are trying to fix. Refresh the page” is usually an error originating from the Facebook website itself.

If you try installing an older version of the Facebook for WooCommerce plugin do you still see the same behaviour?

https://github.com/facebookincubator/facebook-for-woocommerce/releases

Hí Guys!, i’ve same problem with my page, my site and Facebook for WooComerce is up to date, but i cant connect it. I checked with Facebook support but they told me that in my Facebook commercial manager there is no problem.

Howdy ?? @diegoxntvo

If that is the case, are they able to help you understand why the message is displayed?

Hi @wbrubaker ??

In theory they should help me, they told me that they were going to review it but it has been more than 3 weeks and I’ve not received any message from them, so I am looking elsewhere for answers.

If it helps, I also share a video of the problem.

VIDEO: FB PIXEL DOESN’T WORK

Thanks!

Hi @diegoxntvo

Please refer to the following link to see if that helps:

https://docs.woocommerce.com/document/facebook-for-woocommerce/#oops-something-went-wrong-error

If it still doesn’t work, per the forum guidelines, would you please start your own topic? In your new topic, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

As we quite often see issues that look similar in nature but have very different underlying causes. A topic per user helps us focus on your specific issue to get to the root cause for you quicker!

We haven’t heard back from you @mariaarias in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Good morning, could you tell me how you solved it? I was dealt with this problem a day ago …
thanks

Hi, @facun3625!

Good morning, could you tell me how you solved it? I was dealt with this problem a day ago …

If you are seeing the same issue, according to our forum guidelines, it would be best that you create your own thread since something else may be causing the issue on your site.

For now though, please try the suggestions my colleagues provided above. In your new thread, let us know too which of our suggestions didn’t work for you. We would gladly assist you from there!