Error al actualizar archivo csv. importando con Woocommerce
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Buenas!
Estoy teniendo inconvenientes al momento de importar el stock de mis productos a Woocommerce, cuando quiero ACTUALIZARLOS.Al momento de importar tildo la opcion de “Actualizar productos existentes” y al finalizar el proceso me dice “Fallo al importar los productos”, segun el registro de productos dice “Producto no valido”.
Si importo el archivo sin tildar la opción de “Actualizar productos existentes!, al finalizar el proceso me dice “Productos omitidos”
Que puede estar sucediendo? Ya que cuando cargue el archivo por primera vez todo funciono okey.
Gracias!The page I need help with: [log in to see the link]
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Hi there! ??
Thanks for reaching out to us! I will be replying in English, but I’m happy to translate your messages. You can use Google Translate to translate my message: https://translate.google.com
This kind of problem is usually caused by either a conflict with your theme or with another plugin.
?
The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Before you start
- First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like?Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
- Second, I would suggest installing a plugin called?Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.
I hope this helps! ??
We’ve not heard back from you in a while, so I’m marking this thread as resolved.
Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.
Hola Gabriel, gracias por tu respuesta. Demore en responder porque tuve otros inconvenientes con la plataforma. Desactive los plugins pero no pude desactivar el theme con eso storefront porque nose como funciona. Asumo que puede ser algo del theme porque con los plugins desactivados el error al actualizar el excel continua.
alguna otra manera de poder ver que esta fallando con el tema sin deshabilitarlo?No worries ??
Probably, the theme could be causing the issue. For this, you need to switch the theme to the Storefront or a default WordPress theme to see if the problem still exists.
If the issue still exists after changing the theme, then we will need to check the logs to see if there is an error on your site.
Firstly, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Also, please share a copy of the fatal error log found under WooCommerce > System Status > Logs (if available)
Thanks!
Woocommerce – Estado
### WordPress Environment ### WordPress address (URL): https://tiendamateriaprima.com.ar Site address (URL): https://tiendamateriaprima.com.ar WC Version: 4.9.0 REST API Version: ? 4.9.0 WC Blocks Version: ? 4.0.0 Action Scheduler Version: ? 3.1.6 WC Admin Version: ? 1.8.3 Log Directory Writable: ? WP Version: 5.6 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: es_ES External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.11 PHP Post Max Size: 256 MB PHP Time Limit: 300 PHP Max Input Vars: 5000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.4.14-MariaDB-cll-lve Max Upload Size: 256 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 4.9.0 WC Database Prefix: wp_ Tama?o total de la base de datos: 22.18MB Tama?o de los datos de la base de datos: 18.66MB Tama?o del índice de la base de datos: 3.52MB wp_woocommerce_sessions: Datos: 0.08MB + índice: 0.02MB + Motor InnoDB wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.17MB + Motor InnoDB wp_woocommerce_order_items: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_woocommerce_order_itemmeta: Datos: 0.06MB + índice: 0.05MB + Motor InnoDB wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor 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0.00MB + Motor InnoDB wp_sbi_instagram_feeds_posts: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_sbi_instagram_posts: Datos: 0.09MB + índice: 0.00MB + Motor InnoDB wp_termmeta: Datos: 0.11MB + índice: 0.13MB + Motor InnoDB wp_terms: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB wp_term_relationships: Datos: 0.14MB + índice: 0.13MB + Motor InnoDB wp_term_taxonomy: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB wp_usermeta: Datos: 1.09MB + índice: 0.03MB + Motor InnoDB wp_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB wp_wc_admin_notes: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_wc_admin_note_actions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_wc_customer_lookup: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB wp_wc_download_log: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB wp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_wc_order_product_lookup: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB wp_wc_order_stats: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB wp_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_wc_product_meta_lookup: Datos: 0.06MB + índice: 0.09MB + Motor InnoDB wp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_wc_webhooks: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_wdi_feeds: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_wdi_themes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_wpforms_tasks_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_wpmm_subscribers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_yith_wcwl: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_yith_wcwl_lists: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB ### Post Type Counts ### attachment: 301 br_labels: 3 custom_css: 1 customize_changeset: 1 mc4wp-form: 2 nav_menu_item: 129 page: 32 post: 4 product: 183 revision: 411 shop_coupon: 1 shop_order: 75 shop_order_refund: 1 templatera: 14 testimonial: 1 vc_grid_item: 1 vc_settings_preset: 7 wdi_instagram: 1 wp_block: 1 wpcf7_contact_form: 4 wpforms: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (38) ### Redux: por Redux.io + Dovy Paukstys – 4.1.24 Adminimize: por Frank Bültge – 1.11.7 WooCommerce Advanced Product Labels: por BeRocket – 1.2.0.3 Akismet Anti-Spam: por Automattic – 4.1.8 All-in-One WP Migration: por ServMask – 7.32 Click to Chat: por HoliThemes – 3.2.4 Contact Form 7: por Takayuki Miyoshi – 5.3.2 Facebook for WooCommerce: por Facebook – 2.2.0 Google Analytics para WordPress por MonsterInsights: por MonsterInsights – 7.14.0 Insert Headers and Footers: por WPBeginner – 1.5.0 Smash Balloon Instagram Feed: por Smash Balloon – 2.6.2 Jetpack by WordPress.com: por Automattic – 9.3 WPBakery Page Builder: por Michael M - WPBakery.com – 6.4.0 Google Ads & Marketing by Kliken: por Kliken – 1.0.6 LiteSpeed Cache: por LiteSpeed Technologies – 3.6.1 Loco Translate: por Tim Whitlock – 2.5.0 Mailchimp for WooCommerce: por Mailchimp – 2.5.0 MC4WP: Mailchimp for WordPress: por ibericode – 4.8.1 Mega Main Menu: por MegaMain.com – 2.2.1 Slider Revolution: por ThemePunch – 6.2.22 Import Sample Data: por Roadthemes – 1.1 RoadThemes Helper: por RoadThemes – 1.0.0 Shortcodes Ultimate: por Vladimir Anokhin – 5.9.6 Simple Local Avatars: por Jake Goldman 10up – 2.2.0 Templatera: por WPBakery – 1.1.12 Testimonials: por WooThemes – 1.5.4 Advanced Editor Tools (previously TinyMCE Advanced): por Automattic – 5.6.0 Envato Toolkit: por KestutisIT – 1.4 WooCommerce Oca Shipping: por Wanderlust Web Design – 1.1.3 Widget Importer & Exporter: por ChurchThemes.com – 1.6 Mercado Pago payments for WooCommerce: por Mercado Pago – 4.6.2 WooCommerce Shipping & Tax: por Automattic – 1.25.5 WooCommerce: por Automattic – 4.9.0 WP Maintenance Mode: por Designmodo – 2.3.0 WPForms Lite: por WPForms – 1.6.4.1 YITH WooCommerce Compare: por YITH – 2.4.4 YITH WooCommerce Wishlist: por YITH – 3.0.17 YITH WooCommerce Zoom Magnifier: por YITH – 1.3.21 ### Inactive Plugins (0) ### ### Settings ### API Enabled: – Force SSL: – Currency: ARS ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: creative (creative) exclude-from-catalog (exclude-from-catalog) exclude-from-catalog (exclude-from-catalog-2) exclude-from-search (exclude-from-search) fashion (fashion-2) featured (featured) image (image) outofstock (outofstock) photography (photography) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) travel (travel) videos (videos) wordpress (wordpress) Connected to WooCommerce.com: – ### WC Pages ### Base de la tienda: #14321 - /tienda/ Carrito: #20 - /mi-carrito/ Finalizar compra: #21 - /checkout/ Mi cuenta: #22 - /mi-cuenta/ Términos y condiciones: #14695 - /terminos-y-condiciones/ ### Theme ### Name: Konado Version: 1.0.8 Author URL: https://roadthemes.com Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo WooCommerce Support: ? ### Templates ### Overrides: konado_v_1.0.8/konado/woocommerce/archive-product.php konado_v_1.0.8/konado/woocommerce/cart/cart.php konado_v_1.0.8/konado/woocommerce/cart/cross-sells.php konado_v_1.0.8/konado/woocommerce/cart/mini-cart.php konado_v_1.0.8/konado/woocommerce/checkout/form-checkout.php konado_v_1.0.8/konado/woocommerce/checkout/form-login.php konado_v_1.0.8/konado/woocommerce/checkout/review-order.php konado_v_1.0.8/konado/woocommerce/content-product.php konado_v_1.0.8/konado/woocommerce/content-single-product.php konado_v_1.0.8/konado/woocommerce/content-widget-product.php konado_v_1.0.8/konado/woocommerce/global/breadcrumb.php konado_v_1.0.8/konado/woocommerce/loop/loop-end.php konado_v_1.0.8/konado/woocommerce/loop/loop-start.php konado_v_1.0.8/konado/woocommerce/loop/orderby.php konado_v_1.0.8/konado/woocommerce/loop/pagination.php konado_v_1.0.8/konado/woocommerce/myaccount/my-orders.php konado_v_1.0.8/konado/woocommerce/single-product/meta.php konado_v_1.0.8/konado/woocommerce/single-product/related.php konado_v_1.0.8/konado/woocommerce/single-product/stock.php konado_v_1.0.8/konado/woocommerce/single-product/up-sells.php konado_v_1.0.8/konado/woocommerce/single-product.php La version 2.6.1 de konado_v_1.0.8/konado/woocommerce/content-product_cat.php está obsoleta. La versión del núcleo es la 4.7.0 Outdated Templates: ? Aprende cómo actualizar ### Action Scheduler ### Cancelada: 45 Oldest: 2020-12-28 19:14:58 -0300 Newest: 2021-01-12 11:18:19 -0300 Completo: 1.801 Oldest: 2020-12-15 20:29:42 -0300 Newest: 2021-01-13 12:06:00 -0300 Fallida: 3 Oldest: – Newest: – Pendiente: 3 Oldest: 2021-01-13 12:14:27 -0300 Newest: 2021-01-20 11:44:20 -0300
Woocommerce> Estado del sistema>Registros
12-14-2020 @ 10:06:42 – Retrieving page access token
12-14-2020 @ 10:06:43 – Array
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