Error after updating wordpress to 6.3

Hello @vlvshein

I’m Mehedi Hasan, from Spectra team.

I apologize for the inconvenience. Could you please confirm the following? It would help us in further debugging the problem.

• What is the Spectra version you are using?
• Can we get specific details regarding which block this is happening?
• Are there any other breaking changes you are facing after this update, or it’s just a console error?
• Any screencast/screenshot would be helpful.

Looking forward to hearing from you.

Thanks

Spectra Version 2.7.4

https://disk.yandex.ru/i/5xQ7J24PPugcYw

Disabled file generation, the error does not appear. But how will this affect the work of the plugin and the site?

https://disk.yandex.ru/i/mejWpamhuKX1eQ

No, I was in a hurry. The error appeared again.

Deactivated Spectra

I have not received an answer to my problem. I deleted Spectra because I can’t create new publications.

It’s too bad that now I need to edit all the publications. They were broken.

@thebengalboy @mgparisi

While I know you have the best of intentions, it’s forum policy that you not ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk.

If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.

Thankfully are other ways to get information you need:

• Ask the user to install the Health Check plugin and get the data that way.
• Ask for a link to the https://pastebin.com/ or https://gist.github.com log of the user’s web server error log.
• Ask the user to create and post a link to their phpinfo(); output.
• Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
• Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again (the Health Check plugin can do this without impacting any site vistors).
• Ask the user for the step-by-step directions on how they can reproduce the problem.

You get the idea.

We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline.

When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. That’s how we get the next generation of developers.

Thank you very much, @fierevere. Yes, I am aware of the forum’s guidelines. I only provided the Spectra official support URL because @mgparisi requested direct communication. Thanks for your understanding ??

Rolled back the plugin to version 2.7.3. so far it works without errors. Watching.

On version 2.7.3. the same error

Hi @vlvshein @mikecordingley @mgparisi @optimalprime

Please accept our apologies for not being able to provide a solution yet. Unfortunately, we were not able to reproduce the issue at our end. I understand it’s frustrating that you are having the problem but could not manage to get help from us.

Do you have Gutenberg plugin installed? We found one case where user was using Gutenberg plugin and after updating the Gutenberg plugin to the latest version, the issue got solved. Could you please confirm it?

For further debugging, please help us with the following details:

• Your Site Health Status- https://d.pr/i/wDGoXu
• PHP version you are using?

Thank you for your help.

PHP 8.1

Plugins:

Ad Inserter
All In One WP Security
EWWW Image Optimizer
Getwid
Lightbox with PhotoSwipe
Post Views Counter
WordPress Popular Posts
WP Fastest Cache
WP Meteor

Hello @vlvshein @mikecordingley @mgparisi @businessofcollegesports @optimalprime and @soloman981

Could you please try disabling the Copy Paste Styles from Spectra-> Settings-> Editor Options:- https://d.pr/i/eqJ6qZ

We found one case where the issue got solved after disabling the Copy Paste Styles. Please let us know if it solves the issue for you as well. If yes, then until we release a fix for it, please keep it disabled.

Actually, this is an uncommon/random issue that came after WordPress 6.3 release. We are trying to find a better solution for this.

Please confirm us if it solves the issue.

Disabled copy styles. While the flight is normal.