Error after updating

  • Resolved mkst

    (@mkst)


    4 years, 7 months ago

    Hej,

    After updating the plugin to 1.3.4 I have been getting the following error:

    Recoverable fatal error
    : Object of class WP_Error could not be converted to string in
    /****/*****/********/wp-content/plugins/betterdocs/includes/class-betterdocs-helpers.php
    on line
    404

    Only after disabling the plugin I can access my website. Any solutions?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @mkst ,

    That’s strange! Is this fatal error both frontend and backend? I mean Can you access your /wp-admin Dashboard after update the the plugin to 1.3.4?

    If you can access the /wp-admin dashboard, Can you please update your permalink from here: Settings > Permalink > Click “Save Changes”

    If it doesn’t help, Please create a support ticket here: https://wpdeveloper.net/support/new-ticket/

    Thanks!

    Thread Starter mkst

    (@mkst)

    @abidhasan112 I did that but the same thing. I’ve uninstalled the plugin and rolled back to version 1.3.1 and its working totally fine. It seems to be happening after you guys added the multiple knowledge base option. I’ve also tried to update from fresh install 1.3.1 to 1.3.4 and now getting even more errors

    Fatal error
: Uncaught Error: Object of class WP_Error could not be converted to string in /home/dh_ztu2bc/intranet.rhk.dk/wp-content/plugins/betterdocs/includes/class-betterdocs-helpers.php:404 Stack trace: #0 /home/dh_ztu2bc/intranet.rhk.dk/wp-content/plugins/betterdocs/includes/class-betterdocs-helpers.php(404): str_replace('%knowledge_base...', '', Object(WP_Error)) #1 /home/dh_ztu2bc/intranet.rhk.dk/wp-content/plugins/betterdocs/public/betterdocs-shortcodes.php(182): BetterDocs_Helper::term_permalink('doc_tag', 'kokken') #2 /home/dh_ztu2bc/intranet.rhk.dk/wp-includes/shortcodes.php(343): betterdocs_category_grid(Array, '', 'betterdocs_cate...') #3 [internal function]: do_shortcode_tag(Array) #4 /home/dh_ztu2bc/intranet.rhk.dk/wp-includes/shortcodes.php(218): preg_replace_callback('/\\[(\\[?)(better...', 'do_shortcode_ta...', '[betterdocs_cat...') #5 /home/dh_ztu2bc/intranet.rhk.dk/wp-content/themes/uncode/core/inc/customizer.php(86): do_shortcode('[betterdocs_cat...') #6 /home/dh_ztu2bc/intranet.rhk.dk/wp-content/them in
/home/dh_ztu2bc/intranet.rhk.dk/wp-content/plugins/betterdocs/includes/class-betterdocs-helpers.php
on line
404
    Plugin Author Rafin

    (@rafinkhan)

    @mkst,

    Hi, there. Can you update to the latest version of BetterDocs we have released yesterday and check back whether you are still getting this issue or not?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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