Error after update to v5.6.1 with PHP version 8

Hello @coshos,

Depreciated notices shouldn’t break your site, they’re just indicating that something might go wrong in the future so there’s nothing to worry about at the moment.

That said, may I ask where exactly are you seeing these?

Also, please attach your site’s system status report so we can try replicating the issue. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response or in a Gist.

Hope this helps!

WordPress Environment

WordPress address (URL): https://www.sample.co.uk
Site address (URL): https://www.sample.co.uk
WC Version: 7.5.1
REST API Version: ?</img> 7.5.1
WC Blocks Version: ?</img> 9.6.6
Action Scheduler Version: ?</img> 3.5.4
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: en_GB
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 8.1.17
PHP Post Max Size: 512 MB
PHP Time Limit: 100
PHP Max Input Vars: 3000
cURL Version: 7.64.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 10.5.17-MariaDB-1:10.5.17+maria~deb10-log
Max Upload Size: 512 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.5.1
WC Database Prefix: vVfbEMte
Total Database Size: 69.09MB
Database Data Size: 42.58MB
Database Index Size: 26.51MB
vVfbEMtewoocommerce_sessions: Data: 4.02MB + Index: 0.14MB + Engine InnoDB
vVfbEMtewoocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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vVfbEMtewoocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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vVfbEMtewoocommerce_order_itemmeta: Data: 0.30MB + Index: 0.27MB + Engine InnoDB
vVfbEMtewoocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
vVfbEMtewoocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
vVfbEMtewoocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
vVfbEMtewoocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
vVfbEMtewoocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
vVfbEMtewoocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMtewoocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
vVfbEMtewoocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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vVfbEMteactionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMteactionscheduler_logs: Data: 1.02MB + Index: 0.66MB + Engine InnoDB
vVfbEMtece4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMtece4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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vVfbEMtegla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
vVfbEMtegla_budget_recommendations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMtegla_merchant_issues: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
vVfbEMtegla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
vVfbEMtegla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMtejetpack_waf_blocklog: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMtelegal_pages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
vVfbEMtelinks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMtelp_popups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
vVfbEMtemailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
vVfbEMtemailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMtemailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMtemailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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vVfbEMtemailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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vVfbEMtemailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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vVfbEMtemailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMtemailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
vVfbEMtemailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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vVfbEMtemailpoet_newsletter_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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vVfbEMtemailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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vVfbEMtemailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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vVfbEMtemailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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vVfbEMterank_math_analytics_objects: Data: 0.14MB + Index: 0.05MB + Engine InnoDB
vVfbEMterank_math_internal_links: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
vVfbEMterank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
vVfbEMterank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMterank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMtetermmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
vVfbEMteterms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
vVfbEMteterm_relationships: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
vVfbEMteterm_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
vVfbEMteusermeta: Data: 1.47MB + Index: 0.63MB + Engine InnoDB
vVfbEMteusers: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
vVfbEMtewcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
vVfbEMtewc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
vVfbEMtewc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
vVfbEMtewc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
vVfbEMtewc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
vVfbEMtewc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
vVfbEMtewc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
vVfbEMtewc_order_product_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
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vVfbEMtewc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
vVfbEMtewc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMtewc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMtewc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
vVfbEMtewc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMtewc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
vVfbEMtewc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMtewc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMtexoo_wl_list: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
vVfbEMtexoo_wl_list_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

Post Type Counts

attachment: 1959
cartflows_flow: 1
cartflows_step: 2
customize_changeset: 1
mailpoet_page: 1
nav_menu_item: 54
oembed_cache: 6
page: 11
post: 1
product: 353
product_variation: 61
revision: 252
shop_coupon: 348
shop_order: 1313
shop_order_refund: 60
wcpcsu-custom-post: 1
wp_global_styles: 2

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (16)

Google Listings and Ads: by WooCommerce – 2.4.1
IONOS Assistant: by IONOS – 8.5.1
Jetpack Protect: by Automattic - Jetpack Security team – 1.3.0
Jetpack: by Automattic – 11.9.1
Parcel2Go Shipping: by Parcel2Go.com – 1.0.4
Sales Countdown Timer: by VillaTheme – 1.0.11
Rank Math SEO: by Rank Math – 1.0.110.2
Storefront Hamburger Menu: by WooCommerce – 1.2.2
Trustpilot-reviews: by Trustpilot – 2.5.914
Waitlist woocommerce( Back in stock notifier ): by – 2.5.2
WooCommerce Direct Checkout: by QuadLayers – 3.0.4
WooCommerce Google Analytics Integration: by WooCommerce – 1.6.2
WooCommerce Payments: by Automattic – 5.6.1
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.4.0
WooCommerce Shipping & Tax: by WooCommerce – 2.2.4
WooCommerce: by Automattic – 7.5.1

Inactive Plugins (1)

MailPoet: by MailPoet – 4.9.0

Must Use Plugins (1)

1&1 Product Subdomain: by 1&1 – 1.1.0

Settings

API Enabled: –
Force SSL: ?</img>
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #6 - /shop/
Basket: #115 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #80 - /terms-of-use/

Theme

Name: Storefront Child Theme
Version: 1.0.0
Author URL: https://stuartduff.com
Child Theme: ?</img>
Parent Theme Name: Storefront
Parent Theme Version: 4.2.0
Parent Theme Author URL: https://woocommerce.com/
WooCommerce Support: ?</img>

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ?</img> Next scheduled: 2023-03-23 11:03:36 +00:00
Options: ?</img>
Notes: 114
Onboarding: completed

WooCommerce Payments

Version: 5.6.1
Connected to WPCOM: Yes
Blog ID: 200751009
Account ID: acct_1KFgLI2HEJCEWD49

Action Scheduler

Canceled: 6
Oldest: 2023-02-23 11:31:55 +0000
Newest: 2023-02-27 05:45:51 +0000

Complete: 1,852
Oldest: 2023-02-19 17:35:03 +0000
Newest: 2023-03-22 13:18:09 +0000

Failed: 113
Oldest: 2022-01-10 20:48:06 +0000
Newest: 2023-03-22 09:30:45 +0000

Pending: 4
Oldest: 2023-03-23 03:00:00 +0000
Newest: 2023-04-17 00:39:43 +0000

Status report information

Generated at: 2023-03-22 14:04:06 +00:00
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thank you!

Hi @coshos ,

For clarity, are you seeing these on the front end, or backend of your site?

WooCommerce Payments: by Automattic – 5.6.1

Can you please try updating WooCommerce Payments to its latest version (5.6.2) and see if this makes any difference?

Additionally, you do have the option to rollback to a previous PHP version, since you mentioned downgrading your PHP version resolves the issue.

PHP Version: 8.1.17

Can you see if this persists on a different PHP 8 version, such as 8.0.0?

Please ensure that you have a good?backup?of your?full site and database?in place before making any changes to your database version, so that, should something go wrong, you are able to easily restore your site to a functioning state.

Cheers!

maybe I am just looking at the wrong error. I have noticed the following JS error which preventing the checkout page load properly.

Uncaught (in promise) IntegrationError: In order to create a payment element, you must pass a valid PaymentIntent or SetupIntent client secret when creating the Elements group.

e.g. stripe.elements({clientSecret: “{{CLIENT_SECRET}}”})
r https://js.stripe.com/v3/?ver=3.0:1
n https://js.stripe.com/v3/?ver=3.0:1
r https://js.stripe.com/v3/?ver=3.0:1
t https://js.stripe.com/v3/?ver=3.0:1
qr https://js.stripe.com/v3/?ver=3.0:1
Yo https://js.stripe.com/v3/?ver=3.0:1
t https://js.stripe.com/v3/?ver=3.0:1
create https://js.stripe.com/v3/?ver=3.0:1
x https://js.stripe.com/v3/?ver=3.0:1
L https://staging/wp-content/plugins/woocommerce-payments/dist/upe_checkout.js?ver=5.6.2:1

Hello @coshos,

Uncaught (in promise) IntegrationError: In order to create a payment element, you must pass a valid PaymentIntent or SetupIntent client secret when creating the Elements group.

This plugin WooCommerce Direct Checkout might be altering the checkout values before sending them to WooCommerce payments.

Can you please try disabling it?

Let us know how it goes!

Hello, after deactivating the “WooCommerce Direct Checkout” plugin

I have still got the following js error

?ver=3.0:1 Uncaught (in promise) IntegrationError: In order to create a payment element, you must pass a clientSecret or mode when creating the Elements group.

e.g. stripe.elements({clientSecret: “{{CLIENT_SECRET}}”})
at qr (?ver=3.0:1:228294)
at zo (?ver=3.0:1:271461)
at new t (?ver=3.0:1:276616)
at t. (?ver=3.0:1:286544)
at t.create (?ver=3.0:1:90252)
at L (upe_checkout.js?ver=5.6.2:1:85989)

However, this js error only appears with PHP v8 only. Downgarde to php v7 will no longer have this js error

Hi @coshos

Thanks for trying Saif’s solution above. I understand that the error still persists even after deactivating the WooCommerce Direct Checkout plugin. Furthermore, this only appears when you are using PHP8, downgrading to PHP7 does not produce this error, correct?

Can you please try to switch to the default Storefront theme and only WooCommerce and WooCommerce Payments plugins are enabled and see if this works?

If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

If this did not resolve the issue, please provide the fatal error logs (if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Let us know how it goes!

Unfortunately the same error still persists when I de-actived all of plug-ins excepts Woocommerce and WooCommerce Payments. I have also switched back to the default frontstore theme.

Again the js error appears when switch to PHP 8.

however, There is no fatal error reported in the log.

Many thanks

Hello @coshos,

I wasn’t able to reproduce the issue with PHP 8.1.17 .

Seems like we’ll need to take a closer look. Could you please open a ticket about this from WooCommerce.com > MY profile > Support?

Make sure to include a link to this thread so we know what has been done already.

Cheers!

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.