Error After Update

  • Resolved cleancuts7

    (@cleancuts7)


    6 years, 11 months ago

    I’m receiving these errors on every page since doing the new Jetpack update. Any ideas?

    [Error] Failed to load resource: An SSL error has occurred and a secure connection to the server cannot be made. (cropped-4b8.png, line 0) https://popularspot.com/wp-content/uploads/2017/12/cropped-4b8.png?w=96

    &

    [Error] WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: WebSocket is closed due to suspension.

    • This topic was modified 6 years, 11 months ago by cleancuts7.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there! Are you having issues on cleancuts.biz or on popularspot.com?

    The good news is that the Jetpack connection on cleancuts.biz looks perfect, so that’s a good place to start if the problem is happening in there.

    Do you still see this problem appearing? If you do, can you tell me where, specifically – ie on your wp-admin dashboard, on the blue WordPress.com dashboard, on a frontend URL etc.

    Thread Starter cleancuts7

    (@cleancuts7)

    It’s showing up in the console on our site. However, if I disable Jetpack the errors go away.

    • This reply was modified 6 years, 11 months ago by cleancuts7.
    Thread Starter cleancuts7

    (@cleancuts7)

    Umm, actually I just tested it again and it has went away. Maybe there was a glitch last night or an update. I’m not 100% sure, except it’s working now. Thanks for taking a look Stef

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    No worries at all, happy to see it’s all fixed now.

    If the problem re-appears, don’t hesitate to contact us ??

Viewing 4 replies - 1 through 4 (of 4 total)
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