Error after removing Ecwid

  • Resolved dr4g0nl0rd

    (@dr4g0nl0rd)


    2 years, 6 months ago

    I recently was considering using Ecwid and installed the plug-in. After a short time, for various reasons, I decided not to use it and go back to Woocommerce. After deactivating the plug-in and deleting it I seem to be left with a header intact but the site displays this:

    Store
    [ecwid widgets=”productbrowser” default_category_id=”0″]

    My pages that were there before are still intact in my dashboard so I know I didn’t lose everything…I’m just not sure how to redirect it or restore it back it’s functioning state before the installation.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support ecwid_team

    (@ecwid_team)

    Hi there!

    This is Ecwid by Lightspeed. Thanks for your message and sorry for the difficulties!

    It looks like your Ecwid store was not added correctly to a WordPress site, this is probably why you still see a part of the shortcode on the page.

    To fix it, please, go to WordPress Admin > Pages > open a page where your store was added > remove the current shortcode for an Ecwid store. If you still see the shortcode on your live site, please, send us a link to this page and we’ll check it.

    Thank you!

    Unfortunately, we haven’t received any responses from you. We will close this thread. If you have any questions, please contact us here or email [email protected].

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error after removing Ecwid’ is closed to new replies.

Tags