Error after clicking Place Order in console

Hey @davidgrishaver

I get this error in the console and I never get the modal popup (when I uncheck Enable Stripe Checkout)

That is correct behavior – unchecking Enable Stripe Checkout. Checkout is the name that Stripe give to that modal popup. Unless you have a real need for it, it doesn’t provide any better functionality over the standard checkout fields.

If it is checked I have other issues. The previous version of this gateway plugin works fine so I’ve reverted to the old version (4.0.3).

?ver=3.0:1 Uncaught (in promise) Error: We could not retrieve data from the specified Element. Please make sure the Element you are attempting to use is still mounted.

Can you update to the latest version of the Stripe extension and go through a conflict test? It sounds like something is interfering with Stripe loading the checkout (Element) fields.

You can read more about plugin and theme conflicts in the documentation here: https://docs.woocommerce.com/document/woocommerce-self-service-guide/

Thanks,

I eventually tracked down the error and it was caused by the country field not being available. We’d turned it off as previously it wasnt required but now it appears to be.

Hope this helps someone else!