Error after an successful order

Hi @gladiator121,

Thanks for sharing the screenshot with your console error.

500 errors are mainly caused by PHP Fatal Errors. You can search through your server’s error logs to find the exact error and script location.

This is often caused by a theme or plugin which is referencing a deprecated class/function. The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

You can find a more detailed explanation on how to do a conflict test here.

Hope this helps.

Hi there,

Just checking if you had a chance to perform a conflict test and look for any fatal errors in the logs that may give a clue on how to debug the issue.

We’re here if you have any questions.

Hi there,

We’ve not heard back from you in a while so I’ll go ahead and mark this thread as resolved. Hopefully, you were able to find a way forward with the issue.

Please feel free to create a new thread on the forum if you need further help.

Thanks.