• Resolved misho2007

    (@misho2007)


    Hi,

    i have an error regarding the supported currencies,

    my base currency is USD, i use “Curcy switcher” coz i have another currency “EGP” it works fine if order currency is USD but it gives error that currency not supoorted if order currency is EGP, and it’s not a paypal issue as a lot of websites have multi currency which is not supported by paypal and paypap just convert it to the account currency.

    so the problem here is the plugin not bypassing the order due to wrong currency so how to fix this ?

    THx

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter misho2007

    (@misho2007)

    more clarifying info:
    if you checked this website: https://www.cdkeys.com/

    you will find that it has EGP currency in frontend & you can checkout with Paypal in EGP & the amount bypassed to Paypal (no conversion), so this is what i mean how to bypass the order currency to Paypal as it is without not converting to USD

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi there,

    so the problem here is the plugin not bypassing the order due to wrong currency so how to fix this ?

    The problem is not the plugin but that PayPal REST API does not support EGP currency: https://developer.paypal.com/api/rest/reference/currency-codes/
    Not all PayPal integrations work the same way. PayPal throwing a CURRENCY_NOT_SUPPORTED?error is the expected behavior when you attempt to create an order in EGP currency via PayPal Payments.

    In your currency switcher plugin, it’s best to disable PayPal for unsupported currencies to prevent errors like this.

    Kind regards,
    Niklas

    Thread Starter misho2007

    (@misho2007)

    I kknow paypal not supporting EGP

    but how there are some websites checking out in EGP with PayPal?

    you can check these examples:

    https://www.cdkeys.com/

    https://www.codashop.com/ar-eg/pubg-mobile-uc-redeem-code

    And there are more bypassing EGP and checkout with EGP through PayPal not just converting it.

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    but how there are some websites checking out in EGP with PayPal?

    If you have questions about how PayPal works, I suggest contacting the PayPal Merchant Support.

    As the provided example sites are entirely different e-commerce platforms, I don’t see what this has to do with the PayPal Payments plugin. Using PayPal Payments, you can accept all currencies officially supported by PayPal’s REST API but not any other currencies.

    Kind regards,
    Niklas

    Thread Starter misho2007

    (@misho2007)

    My question here if the paypal rest API the same for all type of integrations, so it should work the same way no mater what the platform using it.

    Or you mean that there are differences between the way you integrate the plugin and other integrations may have different workflow?

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Websites that allow you to pay with currencies like EGP via PayPal probably do not use the PayPal REST API. But we can’t help you with questions about other e-commerce integrations.

    Using WooCommerce PayPal Payments, you can accept the currencies supported by the PayPal REST API. If you wish to accept any other currencies, I advise contacting the PayPal Merchant Support because the plugin doesn’t have anything to do with it.

    Kind regards,
    Niklas

Viewing 6 replies - 1 through 6 (of 6 total)
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