Error 8560 but ASIN is specified

  • Resolved kiburisa

    (@kiburisa)


    3 years, 4 months ago

    Hello,

    I’m using this plugin to send some products to Amazon. These products already exist on Amazon and they have an ASIN number, that I’m specifying in the field “ASIN” (“Advanced Amazon Options” section) on my product page.

    In my profile for these products, I have, for the following required fields:
    – Product ID: [amazon_product_id]
    – Product ID type: ASIN

    However, I keep getting this error:

    “Error 8560: SKU B01BB-MS28, Missing Attributes standard_product_id. SKU B01BB-MS28 doesn’t match any ASINs. Make sure that all standard product ids (such as UPC, ISBN, EAN, or JAN codes) are correct. To create a new ASIN, include the following attributes: standard_product_id. Feed ID: 0. For more troubleshooting help, see https://sellercentral.amazon.com.au/gp/errorcode/200692370
    Please check if the UPC / EAN is invalid or missing. [?]”

    This product doesn’t have an UPC or EAN, but an ASIN number.
    SO, what am I doing wrong?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WP Lab Support

    (@wp-lab-support)

    Hi @kiburisa

    Thanks for reaching out.

    It sounds like you are using a category specific feed template in your listing profile which you cannot do for matched listings.

    You should only use a category specific feed template for new listings. For matched listings you can use an inventoryloader or listingloader feed template in the listing profile only.

    If you are using one of those feed templates, then please make sure you provide the ASIN value in the “ASIN” field of the edit product page, and that should fix that error.

    Kind regards,
    John

    Thread Starter kiburisa

    (@kiburisa)

    Perfect, that was exactly the issue.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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