Error

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Infoway LLC

    (@iwcontribution)

    Hi Bengt Henriksson,

    The error occurred for the wrong configuration of the merchant.
    Please check the below message we got from the API.

    The MerchantTranslationException is an indication that the merchant has not been correctly registered for the current usage. If you get this exception, and you think it is in error, please contact BBS support. This exception should be logged.

    Please let us know if you have any doubt.

    [ Signature moderated ]

    sitolo

    (@sitolo)

    I get the same message with payments in my webshop.

    ErrorCode: Unable to translate supermerchant to submerchant, please check currency code and merchant ID

    My merchant config is correct.

    The plugin in WP shows it needs update, the wersion is 0.0
    The update works, but returns to version 0.0

    The support team at my supplier can not help me.

    Can someone please help me, I will be very grateful.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error’ is closed to new replies.