ERROR 504 On order received

  • Resolved paolo8913

    (@paolo8913)


    3 years, 10 months ago

    I was constricted to disable the plug in because on order confirmed page, it shows a 504 error.

    So user can’t see the order confirmation.
    Have someone issued with this problem?

    The page I need help with: [log in to see the link]

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  • Plugin Author Diana Burduja

    (@diana_burduja)

    The multi-step checkout plugin doesn’t modify in any way the order confirmed page. It only has to do with the checkout page. Do you have a specific reason for assuming the multi-step checkout plugin could be the cause of the 504 error?

    Plugin Author Diana Burduja

    (@diana_burduja)

    The 504 error means there was a gateway timeout error. Would you please check your servers’ logs in order to see exactly the error description?

Viewing 2 replies - 1 through 2 (of 2 total)
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