Error 504 – Gateway Timeout When Accessing Forms

  • Resolved GHDesign

    (@ghdesign)


    6 years, 11 months ago

    I noticed that one of my signup forms was missing from my website, and when I went into the admin dashboard and selected MailChimp for WP > Forms I received the following error:

    ERROR 504 – GATEWAY TIMEOUT
    Why am I seeing this page?
    The server that your request has reached is acting as a gateway or proxy to fulfil the request made by your client.

    Web Browser => Web Front-End => Web Back-End

    This server (Web Front-End) received an invalid response from an upstream (Web Back-End) server it accessed to fulfil the request.

    In most cases this will not mean that the upstream server is down, but rather that the upstream server and the gateway/proxy do not agree on the protocol for exchanging data.

    This problem is most commonly caused when there is a problem with IP communications between the Web Front and Back-Ends. Before you attempt to resolve this problem you should clear your browser cache completely.

    Our support staff will be happy to assist you in resolving this issue. Please contact our Live Support or reply to any Tickets you may have received from our technicians for further assistance.

    Is this an issue with the plugin or my web host?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    Can you please go to the “MailChimp for WP > Others” menu and let us know the errors listed there?

    Plugin Contributor Lap

    (@lapzor)

    Since there have been no replies for awhile I will now mark this ticket as “resolved”. If you are still experiencing this issue or you have a similar problem, please create a NEW ticket. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error 504 – Gateway Timeout When Accessing Forms’ is closed to new replies.

Tags