ERROR 504 – GATEWAY TIMEOUT

  • Resolved April Roy

    (@awapril)


    7 years, 3 months ago

    When I go to my dashboard and try to go to “All Pages” this is the error code that I get. I have no idea what it means or how to fix it. I can’t edit my pages.

    ————————————————————————————-

    ERROR 504 – GATEWAY TIMEOUT

    Why am I seeing this page?

    The server that your request has reached is acting as a gateway or proxy to fulfil the request made by your client.

    Web Browser => Web Front-End => Web Back-End

    This server (Web Front-End) received an invalid response from an upstream (Web Back-End) server it accessed to fulfil the request.

    In most cases this will not mean that the upstream server is down, but rather that the upstream server and the gateway/proxy do not agree on the protocol for exchanging data.

    This problem is most commonly caused when there is a problem with IP communications between the Web Front and Back-Ends. Before you attempt to resolve this problem you should clear your browser cache completely.

    Our support staff will be happy to assist you in resolving this issue. Please contact our Live Support or reply to any Tickets you may have received from our technicians for further assistance.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • why do not u contact ur hosting providers?

    Thread Starter April Roy

    (@awapril)

    I did not contact them because I didn’t know that is what I was supposed to do. I am very new to all this website stuff…I don’t know terms or anything.

    I guess I will contact them then.

    Hello there,

    It isn’t really theme-specific issue. We’re never experiencing such this kind of issue. If you haven’t been able to resolve it yet, read this article that will help you resolving it.

    Regards,
    Kharis

    Thread Starter April Roy

    (@awapril)

    Thanks. I did get it resolved by having to clear all browsing history and cache on my computer.

    You’re welcome!

    Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.

    Regards,
    Kharis

Viewing 5 replies - 1 through 5 (of 5 total)
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