Error 503 when click on Dashboard

  • Hello,

    Since last plugin update, it is giving me Error 503 when I click on WooCommerce > Dashboard.

    This error happens on 3 websites with different themes and different servers.

    Can someone help me?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Ron Rennick

    (@wpmuguru)

    @kezily A new version was released in the last 24 hours. Can you update to that version to see if it resolves your issue?

    Thread Starter Kézily Correa

    (@kezily)

    Hi @wpmuguru,

    I updated the plugin but the error continues. It takes more than 15 minutes to load all the information. During this time, the site goes down.

    This only happens when I click WooCommerce > Dashboard.

    I have the SAME problem. Exactly the same. it is giving me Error 503 when I click on WooCommerce > Dashboard. Please advise.

    Plugin Author Ron Rennick

    (@wpmuguru)

    Have you tried deactivating all plugins except WooCommerce & WooCommerce Admin to see if the issue still exists?

    Thread Starter Kézily Correa

    (@kezily)

    Yes, I’ve already disabled all other plugins and also tested with the Tweenty Nineteen theme. The same problem happens.

    Plugin Author Ron Rennick

    (@wpmuguru)

    Have you checked your server error logs to see if there are any messages related to the 503 (service unavailable)?

    Thread Starter Kézily Correa

    (@kezily)

    The error logs are empty.

    Plugin Support Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Please contact us at WooCommerce.com > My Account > Tickets. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

Viewing 8 replies - 1 through 8 (of 8 total)
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