• I keep getting this error on download links created by Email Before Download working with Download Monitor and Amazon S3.

    Error 503 Service Unavailable

    Service Unavailable

    Guru Meditation:

    XID: 655697126

    Varnish cache server

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  • Thread Starter outpost33

    (@outpost33)

    Just spoken with Dreamhost, who are hosting my site. They are certain something with the plugin is causing the 503s. Please let me know if you need any further info.

    in the EBD settings, make it so hide/masquerade is off and try again (or if it’s already off then try it with it on).

    did you get things working first before trying to make it go to an S3-stored file? If not, you probably should.

    • This reply was modified 8 years, 6 months ago by dtynan. Reason: fixed first sentence to make more sense
    Thread Starter outpost33

    (@outpost33)

    Many thanks – I did have it working before with self-hosted files. The problem only appeared when I started using S3. I will try your suggestion and report back.

    Yeah, try what I suggested.

    Also, where did you put the URL to the S3 file? Is that in the Download Monitor part where you would normally have a local path or did you use file=”https://blahblahblah” in the EBD shortcode or did you put in both places?

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