Error 500 when manually refreshing Feed

  • Resolved Cactus Web

    (@cactuserp)


    4 years ago

    Hello

    I get this message Fatal Error

    Got error 'PHP message: PHP Fatal error: Uncaught Error: Call to a member function get_available_variations() on bool in /var/www/vhosts/idealpress.gr/httpdocs/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php:3621\nStack trace:\n#0 /var/www/vhosts/idealpress.gr/httpdocs/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4471): WooSEA_Get_Products->woosea_get_products(Array)\n#1 /var/www/vhosts/idealpress.gr/httpdocs/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(2069): woosea_continue_batch('EqAPRLGZHBoMh4S...')\n#2 /var/www/vhosts/idealpress.gr/httpdocs/wp-includes/class-wp-hook.php(287): woosea_project_refresh('')\n#3 /var/www/vhosts/idealpress.gr/httpdocs/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters('', Array)\n#4 /var/www/vhosts/idealpress.gr/httpdocs/wp-includes/plugin.php(484): WP_Hook->do_action(Array)\n#5 /var/www/vhosts/idealpress.gr/httpdocs/wp-admin/admin-ajax.php(184): do_action('wp_ajax_woosea_...')\n#6 {main}\n thrown in /var/www/vhosts/idealpr...', referer: https://idealpress.gr/wp-admin/admin.php?page=woosea_manage_feed

    I tried updating the plugin but in no effect. Could you help me with this?

Viewing 6 replies - 1 through 6 (of 6 total)
  • supportadtribes

    (@supportadtribes)

    Thanks for using our plugin and reaching out to us. I think you are not on the most recent version of the plugin. Can you please update the plugin and see if it solves the issue at hand?

    Thread Starter Cactus Web

    (@cactuserp)

    I updated it and it seems to not have fixed the problem now i get the 504 error

    supportadtribes

    (@supportadtribes)

    a 504 error most likely is caused by a time-out issue on your webserver. Is there anything in your WooCommerce fatal error logs of today that either says that you ran into a maximum execution limitation or hit a maximum CPU usage restriction?

    This is where you can find your fatal error logs:
    https://docs.woocommerce.com/document/finding-php-error-logs/

    When such lines can be found in your fatal error logs then make sure to increase the maximum allowed execution time in PHP and/or maximum allowed CPU usage.

    Thread Starter Cactus Web

    (@cactuserp)

    2021-03-01T10:09:52+00:00 CRITICAL Maximum execution time of 120 seconds exceeded μ?σα στο /var/www/vhosts/idealpress.gr/httpdocs/wp-includes/taxonomy.php in line 1588

    This is what i am getting, probably this is an issue in php settings max_execution_time, since it is fixed to 120. Will try to increase it. Thanks for your immediate replies

    supportadtribes

    (@supportadtribes)

    A PHP maximum execution time of 120 seconds already is pretty high. The default value is 30 seconds, when 120 seconds is not enough you probably have some pretty heavy processes running on your website already?

    Thread Starter Cactus Web

    (@cactuserp)

    Greetings, thanks for pointing me out again to the error logs. With the latest update, the issue was the max_exec_time.

Viewing 6 replies - 1 through 6 (of 6 total)
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