Error 500 when deleting and editing events

  • Resolved javierfd

    (@javierfd)


    7 years, 11 months ago

    Hello,
    I’ve been having an issue with The Events Calendar when trying to delete or edit events from earlier this year, January events return error 500 whenever I try to edit or delete them.
    When I delete them, though, they are succesfully moved to the Trash after the error 500 but editing isn’t applied after the error.
    In case it’s of any use to find the problem I’m using a snippet to redirect events from the calendar pagedirectly to the link of the event.
    https://theeventscalendar.com/knowledgebase/make-links-event-go-straight-event-website/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Barry

    (@barryhughes-1)

    I’m sorry to hear that!

    Does removing that snippet – or indeed does running through our standard troubleshooting steps – allow you to resolve this or find the source of any conflicts that might be happening?

    It seems the error is with a file wich is part of the translation plugin WPML and sends the following error when deleting certain events:

    Fatal error: Class ‘Tribe__Tickets__RSVP’ not found in wordpress\wp-content\plugins\woocommerce-multilingual\compatibility\class-wcml-the-events-calendar.php on line 127

    Disabling the WPML plugin does solve the issue but we need said plugin to be enabled.

    Barry

    (@barryhughes-1)

    Nice job troubleshooting the issue!

    This is well worth drawing to the attention of the WPML team: the error message tells us that the source of the problem is within their plugin rather than ours, so they probably need to apply a fix there.

    Have you already posted in their forums?

Viewing 3 replies - 1 through 3 (of 3 total)
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