Error 500 – Internal Server Error when downloading results

Hi, I’ve got the same problem but no help!! :(( Is there anybody who could help us?

Is there any support for this?

Unfortunately I can’t recreate this behavior on my testing server. The file getcsv.php in the Form Manager directory is responsible for generating the download. It loads wp-load.php, then echoes headers for an application/csv document, then the csv data.

It is possible that getcsv.php is not accessible, because files in the wp-content/plugins directory are not accessible (this is actually a good idea for security reasons). You might have to explicitly allow access to getcsv.php in Form Manager’s directory.

This should be changed to not require direct access to files in the plugins directory anyway.

BTW if this fixes the problem, please let me know!

I’ve tried to deactivate all my security systems in my web, but nothing’s changed. What makes me confused even more is that I’ve tried this plugin about 3-4 months ago and this works just great. I can download the csv just fine. I wonder if this has something to do with the updates?

I’ve also tried different browser, PC and connection hoping that it’s just my PC not being able to do it. but it’s not working either. Please fix this ??

Same problem here. Any idea, anyone? ??

I’m having the same error on that file. It says the function in line 3 is being re-declared, in the site error log.

The error is: PHP Fatal error: Cannot redeclare format_string_for_js() (previously declared in /(…)/wordpress/wp-content/plugins/wordpress-form-manager/helpers.php:3) in /(…)/wordpress/wp-content/plugins/wordpress-form-manager/helpers.php

* (…) == domain folder.

Good find! Now I can actually try to fix this. Otherwise there isn’t much I can do, since I can’t recreate this error on my testing site.

I think I’ve found a fix.
Just replaced “include “helpers.php;” ” with “include_once “helpers.php”; ” in the wordpress-form-manager.php file and now it works.

Thanks for your great work.