Error 500 in Settings

  • Resolved mikacns

    (@mikacns)


    6 years, 1 month ago

    Hey,

    I’ve been using your plugin for ages, but lately it’s been returning Error 500 every time I try to open settings for the plugin. It also looks like it might be causing some issues on the cart page for mobile users.

    My guess is that some of the entries in database for this plugin are corrupted. Is there a way to see all the pages that have short codes added to them, so I could possibly completely remove it and then re-install it?

    Any other input would be much appreciated.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Vova

    (@gn_themes)

    Hi @mikacns,

    If you find a white screen or error 500 that usually means something has triggered a PHP error, but errors are hidden on your server. To find out the cause of the error you have two choices:

    – Look at your server error logs and find the latest fatal error
    – Enable WP_DEBUG mode and view the page again

    Enabling WP_DEBUG involves editing your wp-config.php file and changing, or adding if it’s not there:

    define( 'WP_DEBUG', true );

    When this is done, a more useful error message should be shown. Most of the time this contains the name of the plugin and the line number causing the issue allowing you to act.

Viewing 1 replies (of 1 total)
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