• Resolved theconsul

    (@theconsul)


    Hello ,

    I am getting a typical error 500 when trying to view a new modified page build with elementor. All other “elementor” pages can be viewed withoiut error except the latest.

    It is not a typical case of memory limit, this is 256Mb

    I am kind of stuck now, any ideas?

    Thanks,

    Roger

    details:

    == Server Environment ==
    	Operating System: Linux
    	Software: Apache
    	MySQL version: Percona Server (GPL), Release '36', Revision '7e403c5' v5.7.33-36
    	PHP Version: 8.0.14
    	PHP Max Input Vars: 20000
    	PHP Max Post Size: 256M
    	GD Installed: Yes
    	ZIP Installed: Yes
    	Write Permissions: All right
    	Elementor Library: Connected
    
    == WordPress Environment ==
    	Version: 5.8.2
    	Site URL: https://my-website.be
    	Home URL: https://my-website.be
    	WP Multisite: No
    	Max Upload Size: 256 MB
    	Memory limit: 2048M
    	Permalink Structure: /%postname%/
    	Language: nl
    	Timezone: 0
    	Admin Email: [email protected]
    	Debug Mode: Inactive
    
    == Theme ==
    	Name: Astra
    	Version: 3.7.6
    	Author: Brainstorm Force
    	Child Theme: No
    
    == User ==
    	Role: administrator
    	WP Profile lang: nl_NL
    	User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36
    
    == Active Plugins ==
    	Astra Hooks
    		Version: 1.0.2
    		Author: Brainstorm Force
    
    	Booster for WooCommerce
    		Version: 5.4.9
    		Author: Pluggabl LLC
    
    	Elementor
    		Version: 3.5.2
    		Author: Elementor.com
    
    	Embed Calendly
    		Version: 2.0
    		Author: Embed Calendly, Shycoder
    
    	Facebook for WooCommerce
    		Version: 2.6.8
    		Author: Facebook
    
    	Forminator
    		Version: 1.15.9
    		Author: WPMU DEV
    
    	Loco Translate
    		Version: 2.5.5
    		Author: Tim Whitlock
    
    	Max Mega Menu
    		Version: 2.9.5
    		Author: megamenu.com
    
    	Mollie Payments for WooCommerce
    		Version: 6.7.0
    		Author: Mollie
    
    	Ninja Tables
    		Version: 4.1.7
    		Author: WPManageNinja LLC
    
    	NP Quote Request WooCommerce
    		Version: 1.8.280
    		Author: Neah Plugins
    
    	PDF Embedder
    		Version: 4.6.4
    		Author: WP PDF Embedder Team
    
    	Rank Math SEO
    		Version: 1.0.79
    		Author: Rank Math
    
    	Smush
    		Version: 3.9.4
    		Author: WPMU DEV
    
    	WooCommerce
    		Version: 6.0.0
    		Author: Automattic
    
    	Wordfence Security
    		Version: 7.5.7
    		Author: Wordfence
    
    == Elementor experimenten ==
    	Geoptimaliseerde DOM-uitvoer: Standaard actief
    	Verbeterd laden van assets: Standaard inactief
    	Verbeterd laden van CSS: Standaard inactief
    	Pictogrammen inline lettertype: Standaard inactief
    	Toegang verbeteringen: Standaard actief
    	Import export template kit: Standaard actief
    	Extra aangepaste onderbrekingspunten: Standaard inactief
    	Verberg verouderde WordPress widgets voor zoekresultaten: Standaard actief
    	Landingspagina's: Standaard actief
    	Kleur sampler: Standaard actief
    	Favoriete widgets: Standaard actief
    	Beheerder bovenste balk: Standaard actief
    
    == Log ==
    	
    PHP: showing 2 of 2PHP: 2021-12-27 10:04:22 [error X 2][/data/sites/web/my-websitebe/www/wp-content/plugins/elementor/includes/managers/elements.php::70] Uncaught TypeError: Elementor\Elements_Manager::create_element_instance(): Argument #1 ($element_data) must be of type array, string given, called in /data/sites/web/my-websitebe/www/wp-content/plugins/elementor/core/files/css/post.php on line 172 and defined in /data/sites/web/my-websitebe/www/wp-content/plugins/elementor/includes/managers/elements.php:70
    Stack trace:
    #0 /data/sites/web/my-websitebe/www/wp-content/plugins/elementor/core/files/css/post.php(172): Elementor\Elements_Manager->create_element_instance()
    #1 /data/sites/web/my-websitebe/www/wp-content/plugins/elementor/core/files/css/base.php(632): Elementor\Core\Files\CSS\Post->render_css()
    #2 /data/sites/web/my-websitebe/www/wp-content/plugins/elementor/core/files/base.php(180): Elementor\Core\Files\CSS\Base->parse_content()
    #3 /data/sites/web/my-websitebe/www/wp-content/plugins/elementor/core/files/css/base.php(131): Elementor\Core\Files\Base->update_file()
    #4 /data/sites/web/my-websitebe/www/wp-content/plugins/elementor/core/files/css/base.php(218): Elementor\Core\Files\CSS\Base->update()
    #5 /data/sites/web/my-websitebe/www/wp-content/plugins/elementor/core/files/css/post.php(201): Elementor\Core\Files\CSS\Base->enqueue()
    #6 /data/sites/web/my-websitebe/www/wp-content/plugins/elementor/includes/frontend.php(639): Elementor\Core\Files\CSS\Post->enqueue()
    #7 /data/sites/web/my-websitebe/www/wp-includes/class-wp-hook.php(303): Elementor\Frontend->enqueue_styles()
    #8 /data/sites/web/my-websitebe/www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
    #9 /data/sites/web/my-websitebe/www/wp-includes/plugin.php(470): WP_Hook->do_action()
    #10 /data/sites/web/my-websitebe/www/wp-includes/script-loader.php(2083): do_action()
    #11 /data/sites/web/my-websitebe/www/wp-includes/class-wp-hook.php(303): wp_enqueue_scripts()
    #12 /data/sites/web/my-websitebe/www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
    #13 /data/sites/web/my-websitebe/www/wp-includes/plugin.php(470): WP_Hook->do_action()
    #14 /data/sites/web/my-websitebe/www/wp-includes/general-template.php(3015): do_action()
    #15 /data/sites/web/my-websitebe/www/wp-content/themes/astra/header.php(26): wp_head()
    #16 /data/sites/web/my-websitebe/www/wp-includes/template.php(770): require_once('/data/sites/web...')
    #17 /data/sites/web/my-websitebe/www/wp-includes/template.php(716): load_template()
    #18 /data/sites/web/my-websitebe/www/wp-includes/general-template.php(48): locate_template()
    #19 /data/sites/web/my-websitebe/www/wp-content/themes/astra/page.php(20): get_header()
    #20 /data/sites/web/my-websitebe/www/wp-includes/template-loader.php(106): include('/data/sites/web...')
    #21 /data/sites/web/my-websitebe/www/wp-blog-header.php(19): require_once('/data/sites/web...')
    #22 /data/sites/web/my-websitebe/www/index.php(17): require('/data/sites/web...')
    #23 {main}
      thrown [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]
    PHP: 2021-12-27 10:19:34 [error X 1][/data/sites/web/my-websitebe/www/wp-content/plugins/elementor/core/base/document.php::864] Uncaught Exception: Invalid data: {"data":["Array"],"element":"Array"} in /data/sites/web/my-websitebe/www/wp-content/plugins/elementor/core/base/document.php:864
    Stack trace:
    #0 /data/sites/web/my-websitebe/www/wp-content/plugins/elementor/core/base/document.php(553): Elementor\Core\Base\Document->get_elements_raw_data()
    #1 /data/sites/web/my-websitebe/www/wp-content/plugins/elementor/includes/base/controls-stack.php(997): Elementor\Core\Base\Document->get_initial_config()
    #2 /data/sites/web/my-websitebe/www/wp-content/plugins/elementor/core/editor/editor.php(522): Elementor\Controls_Stack->get_config()
    #3 /data/sites/web/my-websitebe/www/wp-includes/class-wp-hook.php(303): Elementor\Core\Editor\Editor->enqueue_scripts()
    #4 /data/sites/web/my-websitebe/www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
    #5 /data/sites/web/my-websitebe/www/wp-includes/plugin.php(470): WP_Hook->do_action()
    #6 /data/sites/web/my-websitebe/www/wp-includes/script-loader.php(2083): do_action()
    #7 /data/sites/web/my-websitebe/www/wp-includes/class-wp-hook.php(303): wp_enqueue_scripts()
    #8 /data/sites/web/my-websitebe/www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
    #9 /data/sites/web/my-websitebe/www/wp-includes/plugin.php(470): WP_Hook->do_action()
    #10 /data/sites/web/my-websitebe/www/wp-includes/general-template.php(3015): do_action()
    #11 /data/sites/web/my-websitebe/www/wp-content/plugins/elementor/includes/editor-templates/editor-wrapper.php(31): wp_head()
    #12 /data/sites/web/my-websitebe/www/wp-content/plugins/elementor/core/editor/editor.php(317): include('/data/sites/web...')
    #13 /data/sites/web/my-websitebe/www/wp-content/plugins/elementor/core/editor/editor.php(158): Elementor\Core\Editor\Editor->print_editor_template()
    #14 /data/sites/web/my-websitebe/www/wp-includes/class-wp-hook.php(303): Elementor\Core\Editor\Editor->init()
    #15 /data/sites/web/my-websitebe/www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
    #16 /data/sites/web/my-websitebe/www/wp-includes/plugin.php(470): WP_Hook->do_action()
    #17 /data/sites/web/my-websitebe/www/wp-admin/admin.php(408): do_action()
    #18 /data/sites/web/my-websitebe/www/wp-admin/post.php(12): require_once('/data/sites/web...')
    #19 {main}
      thrown [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]
    
    == Elementor - Compatibility Tag ==
    • This topic was modified 2 years, 11 months ago by theconsul.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter theconsul

    (@theconsul)

    these are my 2 latest error messsages in the server logs:

    [Mon Dec 27 11:19:34.267454 2021] [error] [pid 70873] mod_proxy_fcgi.c(871): [client 2a02:1810:251d:3800:f844:1c5d:1342:3e3d:0] AH01071: Got error 'PHP message: PHP Fatal error:  Uncaught Exception: Invalid data: {"data":["Array"],"element":"Array"} in /data/sites/web/mywebsite/www/wp-content/plugins/elementor/core/base/document.php:864\nStack trace:\n#0 /data/sites/web/mywebsite/www/wp-content/plugins/elementor/core/base/document.php(553): Elementor\\Core\\Base\\Document->get_elements_raw_data()\n#1 /data/sites/web/mywebsite/www/wp-content/plugins/elementor/includes/base/controls-stack.php(997): Elementor\\Core\\Base\\Document->get_initial_config()\n#2 /data/sites/web/amywebsite/www/wp-content/plugins/elementor/core/editor/editor.php(522): Elementor\\Controls_Stack->get_config()\n#3 /data/sites/web/mywebsite/www/wp-includes/class-wp-hook.php(303): Elementor\\Core\\Editor\\Editor->enqueue_scripts()\n#4 /data/sites/web/mywebsite/www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()\n#5 /data/sites/web/mywebsite/www/wp-includes/plugin.php(470): WP_Hook->do_action()\n#6 /data/sites/web/airvisorbe/www/wp-includes/script-loader.php(2083): do_action()\n#7 /d...'
    
    [Mon Dec 27 11:19:39.485066 2021] [error] [pid 89144] mod_proxy_fcgi.c(871): [client 2a02:1810:251d:3800:f844:1c5d:1342:3e3d:0] AH01071: Got error 'PHP message: PHP Fatal error:  Uncaught TypeError: Elementor\\Elements_Manager::create_element_instance(): Argument #1 ($element_data) must be of type array, string given, called in /data/sites/web/amywebsite/www/wp-content/plugins/elementor/core/files/css/post.php on line 172 and defined in /data/sites/web/mywebsite/www/wp-content/plugins/elementor/includes/managers/elements.php:70\nStack trace:\n#0 /data/sites/web/amywebsite/www/wp-content/plugins/elementor/core/files/css/post.php(172): Elementor\\Elements_Manager->create_element_instance()\n#1 /data/sites/web/mywebsite/www/wp-content/plugins/elementor/core/files/css/base.php(632): Elementor\\Core\\Files\\CSS\\Post->render_css()\n#2 /data/sites/web/mywebsite/www/wp-content/plugins/elementor/core/files/base.php(180): Elementor\\Core\\Files\\CSS\\Base->parse_content()\n#3 /data/sites/web/mywebsite/www/wp-content/plugins/elementor/core/files/css/base.php(131): Elementor\\Core\\Files\\Base->update_file()\n#4 /data/sites/web/mywebsite/www/wp-content/plugins/elementor/core...'

    Hi,

    I’ve noticed that your PHP version is 8.0, can you changed it to 7.4?

    Also:
    If the 500 error happens only on specific pages please do the following:

    Go to the page with the error.

    Click on the arrow next to the Update/Publish button.

    Choose to Save as Template and give it a name.

    Open a new page and click on Add template.

    Click My Templates and click Import next to the template you saved earlier.

    You can also check this guide, this guide is also relevant if the issue is with a template, the only change is you will need to open a blank template instead of a new page.

    Thread Starter theconsul

    (@theconsul)

    i can not open that page with elementor

    Hi,

    Thanks for clarifying.

    Can you please send us a screenshot of the error?

    Thread Starter theconsul

    (@theconsul)

    can not replicate it, I deleted the page and made it again,

    page gone = error gone ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘error 500 but different :-)’ is closed to new replies.