Error 500 and 403 after Restoration – Site recently move to new server

  • Resolved trismm

    (@trismm)


    7 years, 6 months ago

    My website has recently been moved from an old server to a new virtual server to alleviate errors caused by hardware. I believe the contents of the old server were cloned directly to the new server, so there were no fresh installs of anything.

    The website had been running properly for about a week since the move, with regular backups and website function working. However I have not needed to alter nor post anything on the new website until just yesterday. In attempting to upload a new banner for a slider, I encountered a PHP error, so I decided to restore to a backup from a previous day for a fresh slate to try and troubleshoot what exactly went wrong, and since using that restore my site now throws up Errors 403 and 500. I have no access to the admin panel.

    Here are links to my restoration logs:
    https://pastebin.com/Rv5XjMpM
    https://pastebin.com/NpEN9EqQ

    Any and all help would be greatly appreciated. Downtime is bad. ??

Viewing 1 replies (of 1 total)
  • Plugin Author David Anderson

    (@davidanderson)

    Hi,

    If you turn on WP_DEBUG in your wp-config.php (change it from false to true), it should then show you what those errors are – or, read your PHP logs.

    Alternatively, make a fresh WP install, install UD and upload the backups and restore again, but omitting WP core (which is almost always redundant if you are already on the same WP verison) – your logs show some permissions problems with WP core components.

    David

Viewing 1 replies (of 1 total)
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