error 500 after update

  • Resolved joachimk

    (@joachimk)


    8 years, 2 months ago

    after the update when i want to make a invoice i get a white page with error 500

    before it worked ok

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Bas Elbers

    (@baaaaas)

    Enable WP_DEBUG in wp-config.php and let me know what errors you get.

    Hello, I have the same problem. After I updated WooCommerce, there was after click on order button ‘Internal Server Error’. Error is in WooCommerce PDF Invoices plugin because when I deactivated this plugin, it worked correctly.
    I enabled WP_DEBUG, error is here: 

    SyntaxError: 
Unexpected token < in JSON at position 0.

    And when I create PDF invoice from administration – after click on orders, there was a fatal error in plugin:

    Warning: require_once(header.php): failed to open stream: No such file or directory in /wp-content/plugins/woocommerce-pdf-invoices/includes/abstracts/abstract-bewpi-invoice.php on line 456

Fatal error: require_once(): Failed opening required 'header.php' (include_path='.:/usr/php56/lib/php') in /wp-content/plugins/woocommerce-pdf-invoices/includes/abstracts/abstract-bewpi-invoice.php on line 456
    • This reply was modified 8 years, 2 months ago by stephanius.
    • This reply was modified 8 years, 2 months ago by stephanius.
    Plugin Author Bas Elbers

    (@baaaaas)

    Do you use a custom invoice template?
    Does the header.php file exist?

    Plugin Author Bas Elbers

    (@baaaaas)

    Please contact me via this form in order to fix this problem as quickly as possible.

    Hello,
    no, I don’t use custom template, I use micro template. File header.php exist and it is the same file like this.

    Plugin Author Bas Elbers

    (@baaaaas)

    Thanks to @stephanius this has been quickly resolved.

    Can someone inform me how this problem was resolved? I am having the same issue, thank you!

    Plugin Author Bas Elbers

    (@baaaaas)

    Do you also have the header.php error?

    I think you have deleted your custom template, but the settings still think you are using it? This has been resolved in the latest versions. Try to update to latest version or just select default template and save settings.

    Hi Bas!

    Having the same server 500 error, caused by PDF invoice, after updating to WC 3.0.4.

    The error log is different from @stephanius

    On the jewelry websitre of my wife it says:
    [Sat Apr 22 16:04:08.972859 2017] [lsapi:error] [pid 779367:tid 139971455330048] [client 77.164.167.207:1584] [host https://www.intujewelry.nl] Backend fatal error: PHP Fatal error: Uncaught Exception: Ongeldige bestelling. in /home/deb62238/domains/intujewelry.nl/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php:86\nStack trace:\n#0 /home/deb62238/domains/intujewelry.nl/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(143): Abstract_WC_Order_Data_Store_CPT->read(Object(WC_Order))\n#1 /home/deb62238/domains/intujewelry.nl/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(109): WC_Data_Store->read(Object(WC_Order))\n#2 /home/deb62238/domains/intujewelry.nl/public_html/wp-content/plugins/woocommerce-pdf-invoice/woocommerce-pdf-invoice.php(1714): WC_Abstract_Order->__construct(‘9997’)\n#3 /home/deb62238/domains/intujewelry.nl/public_html/wp-includes/class-wp-hook.php(300): WooPDF->add_woo_pdf_metabox(‘product’)\n#4 /home/deb62238/domains/intujewelry.nl/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array)\n#5 /home/deb62238/domains/intujewelry.nl/public_html in /home/deb62238/domains/intujewelry.nl/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php on line 86\n, referer: https://www.intujewelry.nl/product/tree-of-life-ketting-goud-green/

    On my own website, it says:
    [Sun Apr 23 12:32:55.952051 2017] [lsapi:error] [pid 948957:tid 139945402013440] [client 77.164.167.207:14913] [host https://www.whack-it.nl] Backend fatal error: PHP Fatal error: Uncaught Exception: Ongeldige bestelling. in /home/deb69798/domains/whack-it.nl/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php:86\nStack trace:\n#0 /home/deb69798/domains/whack-it.nl/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(143): Abstract_WC_Order_Data_Store_CPT->read(Object(WC_Order))\n#1 /home/deb69798/domains/whack-it.nl/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(109): WC_Data_Store->read(Object(WC_Order))\n#2 /home/deb69798/domains/whack-it.nl/public_html/wp-content/plugins/woocommerce-pdf-invoice/woocommerce-pdf-invoice.php(1714): WC_Abstract_Order->__construct(‘13292’)\n#3 /home/deb69798/domains/whack-it.nl/public_html/wp-includes/class-wp-hook.php(300): WooPDF->add_woo_pdf_metabox(‘page’)\n#4 /home/deb69798/domains/whack-it.nl/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array)\n#5 /home/deb69798/domains/whack-it.nl/public_html/wp-includes/plugin.php in /home/deb69798/domains/whack-it.nl/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php on line 86\n, referer: https://www.whack-it.nl/waarom-het-niet-over-marketing-gaat-terugblik-op-een-coaching-sessie-met-nicole-dubois/
    [Sun Apr 23 12:41:25.088066 2017] [lsapi:error] [pid 975379:tid 139945360054016] [client 77.164.167.207:1554] [host https://www.whack-it.nl] Backend fatal error: PHP Fatal error: Uncaught Exception: Ongeldige bestelling. in /home/deb69798/domains/whack-it.nl/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php:86\nStack trace:\n#0 /home/deb69798/domains/whack-it.nl/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(143): Abstract_WC_Order_Data_Store_CPT->read(Object(WC_Order))\n#1 /home/deb69798/domains/whack-it.nl/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(109): WC_Data_Store->read(Object(WC_Order))\n#2 /home/deb69798/domains/whack-it.nl/public_html/wp-content/plugins/woocommerce-pdf-invoice/woocommerce-pdf-invoice.php(1714): WC_Abstract_Order->__construct(‘13292’)\n#3 /home/deb69798/domains/whack-it.nl/public_html/wp-includes/class-wp-hook.php(300): WooPDF->add_woo_pdf_metabox(‘page’)\n#4 /home/deb69798/domains/whack-it.nl/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array)\n#5 /home/deb69798/domains/whack-it.nl/public_html/wp-includes/plugin.php in /home/deb69798/domains/whack-it.nl/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php on line 86\n, referer: https://www.whack-it.nl/waarom-het-niet-over-marketing-gaat-terugblik-op-een-coaching-sessie-met-nicole-dubois/

    Thanks for any help ont this! It’s been a long journey so far to try and solve.

    Using PDF invoice 2.1.6 BTW…

    Any news on this? Thanks! My shop can’t give out invoices right now…

    Plugin Author Bas Elbers

    (@baaaaas)

    Hi @wordpressthijs,

    Are you sure you are using this plugin? Name of the plugin you are describing is different then this one.

    PDF invoice 2.1.6
    WooCommerce PDF Invoices

    Nope, true, confusing names!!!

    Will contact another helpdesk, thanks!

    The plugin name form my plugin in my WP admin is: WooCommerce PDF Invoice
    Yours is: WooCommerce PDF Invoices

    Bit confusing it is….

Viewing 13 replies - 1 through 13 (of 13 total)
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