Error 500

  • Resolved gilles846

    (@gilles846)


    6 years, 5 months ago

    Hi, I have been using Events Manager for a while now, no problem. I played in the settings, don’t remember which one I changed, but now when I activate the plugin, I get an error 500. Try remove and install again, same result. Is there a way to completely remove any traces of the plugin or any remaining settings? Or, in which database table can I see and remove the plugin settings?

    I did not change/add/remove any other plugin before the error happened.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Under Event > Settings > Admin Tools. There is a Reset/Uninstall.

    Thread Starter gilles846

    (@gilles846)

    Hi, thanks for the reply. I know about that reset button as I did a parallel install and saw it. The problem is that I cannot get to it. As soon as I activate the plugin, I get ‘error 500’, cannot access the dashboard.

    Have you tried deleting the folder events-manager and events-manager-pro inside the plugins folder and install a fresh one and try to activate again?

    Alternative way is to delete the entries of EM Settings on Database. Under wp_options tables. (it may be different depending on your prefix) Try searching and deleting for any recurrence of dbem_. Settings have a prefix of dbem_

    Try also on going to Dashboard > Settings > Permalinks and just hit Save. then try to activate plugin again.

    Thread Starter gilles846

    (@gilles846)

    Hi, the deleting folders did not make any changes. As for the database, after finding more than 300 hits containing dbem_ and deleting them, everything finally returned to normal. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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