Error 500

Hi @beithazohar,

Thank you for reaching out to us.

It seems that you encountered an error 500 while editing a post on your website. The error log you provided indicates that there was an issue related to fetching Spectra Common CSS.

To troubleshoot this issue, we recommend the following steps:

1. Check Server Logs: Review the server error logs to gather more information about the error. This can provide additional insights into what might be causing the issue.

2. Plugin/Theme Conflict: Disable all plugins and switch to a default WordPress theme to see if the issue persists. If the error disappears, then it’s likely caused by a plugin or theme conflict. You can then re-enable each plugin/theme one by one to identify the culprit.

3. PHP Version: Ensure that your PHP version is compatible with the plugins and themes you’re using. Updating PHP to the latest version might resolve compatibility issues.

4. Memory Limit: Check your server’s PHP memory limit. Increasing the memory limit can sometimes resolve server errors.  

5. Cache and Cookies:?Clear your browser cache and cookies, or try accessing the website in an incognito/private browsing window to rule out any browser-related issues.

Please try and let me know how it goes.

Have a nice day!

Hi

i checked all these points, my hosting is Kinsta and all’s ok. Got a lot or 500 error when editing. here’re some

2024/04/18 23:11:02 [error] 32118#32118: *210907 FastCGI sent in stderr: “PHP message: BLOCK: Getting Spectra Common CSS” while reading response header from upstream, client: 5.51.195.224, server: cours.beithazohar.com, request: “GET /wp-admin/post.php?post=35401&action=edit&currentTab=post-body-content HTTP/2.0”, upstream: “fastcgi://unix:/var/run/php8.1-fpm-coursh.sock:”, host: “cours.beithazohar.com:27629”, referrer: “https://cours.beithazohar.com/Cours/sefer-yetsirah-1/Le%C3%A7ons/sefer-yetsirah-1-1-les-trente-deux-sentiers-de-sagesse-2-2/”

2024/04/19 01:06:55 [error] 32118#32118: *213187 FastCGI sent in stderr: “PHP message: BLOCK: Getting Spectra Common CSS” while reading response header from upstream, client: 5.51.195.224, server: cours.beithazohar.com, request: “GET /wp-admin/post.php?post=35424&action=edit&currentTab=post-body-content HTTP/2.0”, upstream: “fastcgi://unix:/var/run/php8.1-fpm-coursh.sock:”, host: “cours.beithazohar.com:27629”, referrer: “https://cours.beithazohar.com/wp-admin/edit.php?post_type=sfwd-lessons”

All these errors are coming from spectra and i need to disable spectra and spectra pro to get things normal

Thank’s

Hi @beithazohar,

Sorry for the inconvenience caused to you.

I am seeing you have also opened a ticket with this issue and mentioned issue is due to this JS spectra-pro/assets/js/ forbidden. This is a known issue and our dev team is working on it. We will release an updated version of the plugin with the fix as soon as it is done.

Have a nice day!