Error 500, 0 support

  • Marc73

    (@marc73)


    1 month ago

    A few days ago, I realized this plugin is causing my site to have an error 500. Reported that immediately of course. Many days later, I still have not got any response at all. I had spent hundreds of hours creating great quizzes and surveys…… all down the drain.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Hi @marc73 ,

    I hope this message finds you well. I want to follow up regarding the error 500 you reported with the QSM plugin. I understand how concerning this situation can be, especially after all the effort you’ve put into creating your quizzes and surveys.

    We appreciate your patience and want to assure you that we are here to help. To resolve the issue, I recommend using FTP access to remove the QSM plugin from the wp-content folder. Once it’s deleted, you should be able to log into your WordPress dashboard again. From there, you can easily install and activate the latest version of the QSM plugin from the WordPress repository.

    If you have any further questions or need assistance during this process, please don’t hesitate to reach out. We’re committed to providing you with the support you need.

    Thank you for your understanding, and I look forward to hearing from you soon!

    Best regards,
    Sadiya

    Thread Starter Marc73

    (@marc73)

    thank you. This has been fixed by now

Viewing 2 replies - 1 through 2 (of 2 total)
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