Error 429 when adding products since new update

  • maximed

    (@maximed)


    5 years ago

    Hi all,

    I am facing an annoying issue since a recent update of woocommerce. My website is hit by error 429 (too many requests to the server) when I am adding products through woocommerce. At the beginning, I thought that my website was under attack, but the operator of the server and database explained me that the problem is coming from Woocommerce that is sending too many requests to the server.

    Do you face the same issue? Do you have any recommendations?

    Thanks in advance.

    Max

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • cedcommerce

    (@cedcommerce)

    Hello, it is quite strange,

    As you said you already discuss with your hosting provider. You should follow these steps to debug it:

    1. Change your WordPress default login URL
    2. Check whether your?HTTPS internal links are causing the issue
    3. Deactivate all your WordPress plugin (one by one)
    4. Switch to a default WordPress theme (twenty seventeen, or similar)

    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-429-too-many-requests-error/

    and also are you facing the same issue while creating the post ?

    Thanks,

    Thread Starter maximed

    (@maximed)

    Hi,

    Thanks for your prompt reply!

    The issue seems to come from WooCommerce only. And in fact, I would like to correct my first message by mentionning that it is not the fact of publishing a new product, but rather the fact of opening the page of a product (from the admin side) that causes the 429 error.

    Best,

    Linda

    (@lindamork)

    Automattic Happiness Engineer

    Hi there,

    We suggest you do some conflict testing as Cedcommerce
    mentioned previously. Issues like this are often a problem with a plugin or your theme, even though they may appear to come from WooCommerce. You can learn more about the steps to take here: https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Error 429 when adding products since new update’ is closed to new replies.
  • In: Plugins
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  • Last activity: 5 years ago
  • Status: not a support question