Error 404 when trying to open shop page

  • Resolved gareth000000

    (@gareth000000)


    4 years, 9 months ago

    Ok new to this and sorry if this is a crazy question and I am missing the obvious. Everything works in my site, except when I open a vendors store, or I use a vendors account – I am unable to view my store.

    I read it might be to do with permalinks on other blogs, but everything I have tried to change, doesn’t work.

    My setup is as follows:

    Firstly, i changed the name of my products page to content

    WooCommerce>Settings>Products SHOP PAGE = Content (page)

    Permalinks:

    Product category base = content-category
    Product tag base = content-tag

    Product permalinks

    Custom Base: /content/content-category/

    I have looked at this so long now, that I am just confused …thanks in advance for help!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Mark Kevin

    (@mkesteban08)

    Hi Gareth,

    Indeed, it might be due to the permalink settings you have. Please try to follow the recommendation from this link – https://docs.wcvendors.com/knowledge-base/setting-permalinks/

    Please don’t hesitate to let me know if you need further assistance regarding this.

    Thread Starter gareth000000

    (@gareth000000)

    Ok I followed the instructions. Only problem it doesn’t allow me to change permalink, only sets to custom permalink for the shop permalink. So I changed it – using the custom – to copy the shop base.

    But I am still having the issue and I get a 404 when trying to load store page.

    Permalink settings below:

    https://ibb.co/LnYN55m
    https://ibb.co/997QsVx

    Thanks for you help!

    Thread Starter gareth000000

    (@gareth000000)

    Ok, played around with it more and found I didn’t set the
    Store URL in Woocommerce/WC Vendors. Actually I didn’t want one, I would have preferred website.com/vendorstore. But I haven’t seen any documentation to show this is possible?

    Hello Gareth,

    On your WC Vendors > Settings > Display > General > Store settings, you can have the option to set the vendor store URL – https://share.getcloudapp.com/geuwJ5EZ

    This means that If you enter “vendors” your vendor store will be vendor/vendors/store-name/ and making the store URL be website.com/vendorstore is not supported.

    Thread Starter gareth000000

    (@gareth000000)

    ok thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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