Error 404 Page not found after checkout

  • Resolved its4yougr

    (@its4yougr)


    4 years, 9 months ago

    Hi
    The problem that I face here is that if I select Eurobank payment method I get to an Error 404 Page not found. On the other hand if I select PayPal everything works OK.

    In order to test you can click on the Pay Now button below any Session on the front page which will “send” you to the Customer Data page (checkout page). Please fill in the necessary data and click on the “Make your payment” button. You will get to a not found page. If you do the same selecting PayPal you don’t get any error!

    The problem I see is that the URL is missing the “/checkout” part. The URL when you click on the button becomes: https://domain_name.gr/en?key=wc_order_GpABp4iHAgQCj&order-pay=264 instead of https://domain_name.gr/en/checkout?key=wc_order_GpABp4iHAgQCj&order-pay=264

    I have installed: WordPress Version 5.3.2, Woocommerce Version 3.9.2, Checkout Field Editor for WooCommerce Version 1.4.1,
    qTranslate-X Version 3.4.6.8, WooCommerce & qTranslate-X Version 1.3, Woocommerce Checkout Terms Conditions Popup, Version 1.1.9.3 Eurobank WooCommerce Payment Gateway Version 1.7.2 and PHP Version 7.1.33.

    I have set Product permalinks to Custom with entry: /session/ but I don’t think this is relevant.

    What should I try? Any ideas why this problem exists?

    Thank you in advance

    George

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author George Kapsalakis

    (@georgekapsalakis)

    Hello,
    Can you check from your admin in woocommerce the status of your woocommerce pages?
    Go to Woocommerce -> Status.

    In this page check the section: WooCommerce pages, if all pages are created.

    Probably here, you will find that the checkout page is not created.

    If you notice that some pages are missing, go to the other tab in this page (Tools) and create again the default pages (click on Create default WooCommerce pages)

    Please try the above and inform us if the problem still exist.

    Thread Starter its4yougr

    (@its4yougr)

    Mr Kapsalaki I would like to thank you for your extremely prompt reply!
    Your suggestion was exactly what I was missing ! !
    I followed your suggestion and it worked like a charm!
    Your support is of course better than paid plugins….

    I thank you very much for solving this for me I wouldn’t have guessed it since PayPal method of payment was working.

    Thanks again
    BR
    George

Viewing 2 replies - 1 through 2 (of 2 total)
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