Error 404
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Hello,
When a user who has bought the course wants to log in and watch the tutorials, an error 404 occurs. I tried to fix the problem as described here -https://lifterlms.com/docs/how-to-flush-wordpress-rewrite-rules-or-permalinks/ but the problem continues. Can you tell me what to do?Thanks in advance.
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Wordpress
——————————————-Home Url: https://3dlab.bg
Site Url: https://3dlab.bg
Login Url: https://3dlab.bg/wp-login.php
Version: 5.4.2
Debug Mode: No
Debug Log: Yes
Debug Display: Yes
Locale: en_US
Multisite: No
Page For Posts: Freebies (#18953) [https://3dlab.bg/freebies/]
Page On Front: Home Shop (#20926) [https://3dlab.bg/]
Permalink Structure: /%postname%/
Show On Front: page
Wp Cron: YesSettings
——————————————-Version: 4.2.0
Db Version: 4.2.0
Course Catalog: Not Set
Membership Catalog: Not Set
Student Dashboard: Course Dashboard (#28039) [https://3dlab.bg/en/course-dashboard/]
Checkout Page:(#13) []
Course Catalog Per Page: -1
Course Catalog Sorting: menu_order,ASC
Membership Catalog Per Page: 9
Membership Catalog Sorting: menu_order,ASC
Site Membership: Not Set
Courses Endpoint: my-courses
Edit Endpoint:
Lost Password Endpoint:
Vouchers Endpoint:
Autogenerate Username: yes
Password Strength Meter: yes
Minimum Password Strength: strong
Terms Required: no
Terms Page: Not Set
Checkout Names: required
Checkout Address: hidden
Checkout Phone: optional
Checkout Email Confirmation: yes
Open Registration: no
Registration Names: required
Registration Address: hidden
Registration Phone: optional
Registration Voucher: optional
Registration Email Confirmation: no
Account Names: required
Account Address: required
Account Phone: optional
Account Email Confirmation: yes
Confirmation Endpoint: confirm-payment
Force Ssl Checkout: no
Country: BG
Currency: USD
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Decimals: 2
Trim Zero Decimals: no
Recurring Payments: yes
Email From Address: [email protected]
Email From Name: 3D LAB
Email Footer Text:
Email Header Image:
Cert Bg Width: 2000
Cert Bg Height: 1414
Cert Legacy Compat: noGateways
——————————————-Manual: Enabled
Manual Logging: no
Manual Order: 1Server
——————————————-Mysql Version: 5.5.5
Php Curl: Yes
Php Default Timezone: UTC
Php Fsockopen: Yes
Php Max Input Vars: 1000
Php Max Upload Size: 2 GB
Php Memory Limit: 512M
Php Post Max Size: 2500M
Php Soap: No
Php Suhosin: No
Php Time Limt: 300
Php Version: 7.2.31
Software: Apache/2.4.38 (Debian)
Wp Memory Limit: 512MBrowser
——————————————-HTTP USER AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.89 Safari/537.36
Theme
——————————————-Name: Stockholm
Version: 5.2.1
Themeuri: https://demo.select-themes.com/stockholm
Authoruri: https://demo.select-themes.com
Template:
Child Theme: No
Llms Support: NoPlugins
——————————————-AJAX Search for WooCommerce: 1.7.2
Akismet Anti-Spam: 4.1.6
Checkout Field Editor and Manager for WooCommerce: 2.0.8
Classic Editor: 1.5
Code Snippets: 2.14.0
Colorlib Login Customizer: 1.2.96
Coming Soon Page, Under Construction & Maintenance Mode by SeedProd: 5.1.3
Contact Form 7: 5.2
Cookie Notice: 1.3.2
Envato Market: 2.0.3
Flamingo: 2.1.1
GamiPress: 1.8.7.5
GamiPress – WooCommerce Partial Payments: 1.0.6
GamiPress – WooCommerce Points Per Purchase Total: 1.0.2
Google Analytics for WordPress by MonsterInsights: 7.11.0
Html5 Video Player PRO: 1.5
LayerSlider WP: 6.9.0
LifterLMS: 4.2.0
LifterLMS Labs: 1.5.3
Media Library Assistant: 2.83
Select Instagram Feed: 1.1.1
Select Membership: 1.1.3
Select Restaurant: 1.1.1
Select Twitter Feed: 1.1.2
Slider Revolution: 6.1.5
Stockholm Core: 1.2.1
User Menus: 1.2.3
User Switching: 1.5.5
WooCommerce: 4.3.1
WooCommerce Admin: 1.3.1
WooCommerce Currency Converter: 1.6.21
WooCommerce ePay.bg Gateway: 1.0.0
WooCommerce Multilingual: 4.9.1
WooCommerce PDF Invoices & Packing Slips: 2.5.3
WooCommerce PDF Invoices & Packing Slips Premium Templates: 2.9.5
WooCommerce PDF Invoices & Packing Slips Professional: 2.6.3
WPBakery Page Builder: 6.2.0
WP GDPR Compliance: 1.5.4
WP Mail SMTP: 2.2.1
WPML Media: 2.5.5
WPML Multilingual CMS: 4.3.16
WPML String Translation: 3.0.12
WPML Translation Management: 2.9.9
WP User Avatar: 2.2.7
YITH WooCommerce Category Accordion Premium: 1.0.26
YITH WooCommerce Customize My Account Page: 2.5.11
YITH WooCommerce Membership Premium: 1.3.15
YITH WooCommerce Multi-step Checkout Premium: 1.7.1
Yoast SEO: 14.6.1
Yoast SEO Multilingual: 1.2.2Integrations
——————————————-BbPress: No
BuddyPress: NoTemplate Overrides
——————————————-Hi @3dlaboffice,
I’m sorry you’re having this issue!
This could be caused by a couple things. If you have any caching on the site you will want to clear the cache and if possible turn it off.
If there are any restrictions/visibility settings turned on you will need to double check those.
If you can provide us with any information for the steps students take to register that would be helpful as well! It doesn’t look like you have a course catalog or membership catalog set for users to purchase and enroll in courses.
Is there another way you are accomplishing this?
Please let us know if you have any questions in finding this information!
Thanks and take care,
Hello,
thanks for the reply.
We don’t have a cache plugin. We also do not have any restrictions on the visibility of the site.Regarding the user’s path at registration:
We have a page that contains all active courses-https: //3dlab.bg/vsichki-aktivni-obuchenia/
We use this [lifterlms_courses order = “DESC” orderby = “date” posts_per_page = “10”] to visualize the courses.If you have not purchased training and choose some of the courses it will refer you to a created custom sales page.
If you have already bought training, you should enter the structure of the course and start watching the lessons.
If you need additional information, write to us. It is very important for us to fix this issue.
Please, we count on your help.
Thank youI add that the courses are our products on the woocommerce market. They can be purchased from the created custom sale pages of the courses.
When purchasing, we manually add the user to the course.We use wmpl but we do not translate the courses and market.
I am completing my answer, as we have created and set all the mandatory pages for a lifter – https://lifterlms.com/docs/lifterlms-required-pages/
The problem persists and the course pages keep returning 404-page not found.Hi @3dlaboffice,
Sorry, you’re still facing this issue.
This is a difficult situation to handle. As @nrherron stated, it might be that there are any restrictions/visibility settings turned on you will need to double-check those.
This could also be a plugin conflict. Is it possible you temporarily deactivate all plugins except LifterLMS and see if the issue persists?
Thank you ??
Since I haven’t heard back from you in a week I’m going to mark this thread as resolved. Don’t worry, if you have more questions or still need help just hit reply and let me know!
Have a great day!
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