Error 403 ventana de actualización con Kirki Instalado

  • Resolved cabeto1972

    (@cabeto1972)


    4 years, 6 months ago

    Adquirí un tema denominado Davenport y requiere para editarlo el Kirki Customizer Framework, pero, cuando ingreso a personalizar el sitio, en la ventana donde veo los cambio aparece “Error 403” menciona no tener permisos. He revisado los permisos de las carpetas y archivos. El sitio permite personalizarse a medias solo si el Kirki estan inactivo. No encontré mucha información al respecto. Como me pueden ayudar?

    Gracias

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    This may have to do with your server configuration or web host.
    We haven’t had similar reports in the past.

    Please note that we can only provide support in English, unfortunately.

    Best,
    David

    Thread Starter cabeto1972

    (@cabeto1972)

    Ok thanks, but i have a wordpress on this server somewhere else and the error doesn’t come out.

    What server settings can affect or should be taken into account? Thank you.

    Hi @cabeto1972,

    if everything is working fine on the other WordPress installation on the same sever, it sounds like it’s related to that installation specifically.

    You can try to turn off all other plugins to see if we have a conflict.

Viewing 3 replies - 1 through 3 (of 3 total)
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