Error 403 Forbidden when Save plugin configuration

[SOLVED by Hostmaster]
“Hi,

We found a mod_security rule in the logs and whitelisted it.

Please client try again now.”

It works now, but I didn’t like it …

Bye

Who is your hosting service?

My hosting is:
kgix.net

Regards

Do they have a website? When we go to kgix.net, we get a blank page.
Do you have a link to their support page as well?

Ok, sorry.
Try https://bianca.ldn.kgix.net (better)
or https://tantrahost.com (alternative)

Thank you so much
Regards

Thank you. If possible, please share the message your “hostmaster” sent you that solved it. You can send it to “ext_at_embedplus.com”

We are also receiving the same 403 forbidden error when trying to save the plugin.

WordPRess 5.3.0 and latest version of plugin.

@webedgeaus what is your hosting company’s name and website address?

Thanks.

VentraIP (Australia)

Beralabears.com.au

@webedgeaus Please send us an a message here so that we can try and resolve this faster

ext at embedplus dot com

• This reply was modified 5 years, 3 months ago by embedplus.

@webedgeaus And please reference this post in your email to us.

Thanks.

Hi everyone,

I’m also receiving the same error message when trying to save settings – 403 Forbidden.

I’m also in Australia!

fortunepoems.com
Host is netvirtue.com.au

@treatlightly
@sturiale
@webedgeaus

…and anyone else with this issue. We just released an update that should address the inability to save. Please update to the latest version, clear your cache, and then attempt saving preferences. If you still have issues, please contact us using the email address provided in a past post above.