Error 403 bad gateway when uploading pdf

  • I get an error when uploading a pdf – it worked once, but now it doesn’t like this pdf for some reason I’m getting 403 forbidden error

    Any help would be appreciated!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @tarniwha1717 ,

    Basically, error 403 means that your server isn’t happy with the PDF file that you’re trying to upload.

    By default, you should be able to upload PDF files in WordPress without any issues so the problem might lie either on your installation or your server.

    Server

    I would recommend reaching out to your hosting provider and see what they can do sort out the 403 error.

    WP Installation

    If the problem isn’t in your server, there might be a plugin installed that’s causing this issue. You could deactivate the plugins one by one and then try to upload the PDF file.

    You also mentioned that it worked once but it didn’t after. Have you recalled making any changes recently that might have caused this?

    Hope this helps!

    Thread Starter tarniwha1717

    (@tarniwha1717)

    Thanks this helps! I will try to deactivate plugins one by one

    It doesn’t like this certain pdf not sure why ,its under the file size limit.

    Thread Starter tarniwha1717

    (@tarniwha1717)

    Hi there, I split the pdf in half and it worked. So maybe it didn’t like the length of the pdf?!

Viewing 3 replies - 1 through 3 (of 3 total)
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