Error 403 after update from version 4.4.4 to 4.4.5

Hi @jgab077,

Thanks for reaching out!
Can you please go to your dashboard > Settings > Permalinks > and save without changing anything.
Please let me know if this fixes it.

Warmly,
Mihaela

Hi MplusB,

Thank you for your feedback, I have the same problem.
I have cleared the cache of the site, of the browser, after having updated the permalinks of WordPress.

JG

If you add a new download does it work?
Could you please send me a screenshot with your download settings and a list of active plugins?
Thanks a bunch!

I added a new upload, same problem, I am blocked with the following message:
You don’t have permission to access /wp-content/uploads/dlm_uploads/2021/10/AST67_Plaquette_presentation_SST-02.pdf on this server.

How can I attach the screenshots?
JG

Hello @jgab077 ,

Seems like you are redirecting the user to the file of the Download. Could you please uncheck the “Redirect to file” option from editing the Download? Or if you want to keep the redirection please either upload files in another folder, other than dlm_uploads ( this has an .htaccess file that prevents visitors from entering the folder ), or if you are comfortable with users have access to all your downloads without any restrictions please delete the .htaccess file from the dlm_uploads folder. If this happened after you updated the plugin I assume you have previously deleted that set file ( the .htaccess file ). Is this correct?

Please let us know if this worked for you.

Kind Regards!
Razvan

Hello Raldea89,

Thank you for your advice.
I’ll take a look and let you know!

JG

It’s a bit stupid of me, but I hadn’t looked at the right folder with the .htaccess of the DLM_Upload folder on the FTP.
By removing this file, my uploads work again.
The option “Redirect to file” was not checked.

Thanks to both of you for your reactivity and precious help (Mplusb and Raldea89).

Best rregard,
JG

It’s good for me, thanks!

Hey there,

Same issue here after updating to version 4.4.5.

Saving permalink settings and clearing Autoptimize plugin’s cache didn’t help.

The Redirect to file option is and was not checked.

The original .htaccess file exists in the dlm_download folder, nothing was manipulated previously.

In the browser’s address bar of the 403 Forbidden page the actual file path (https://example.org/wp-content/uploads/dlm_uploads/2021/10/name-of-the-file.pdf) was disclosed.

Downloads settings:
* General:
..none checked
* Advanced:
. * Pages Setup:
. . * Download Endpoint: download
. . * Endpoint Value: Download ID
. . * No Access Page: No Access
. * Other pages: default settings

Deleting the .htaccess file from folder /wp-content/uploads/dlm_uploads/ re-enabled downloading the file. But shouldn’t there be an .htaccess file?

Thanks for checking.

Hello @sankari ,

Sorry for the inconvenience. Could you please tell me if before the action that was present when clicking the download button was : a – redirected you to the file or b – downloaded the file ?

Kind Regards!
Razvan

@raldea89
Thank you for your quick response.
Not sure if I understand your question correctly but if users click the link in the email they are prompted to open/download the file and the URL in the address bar of the browser reads something like https://example.org/download/<document-id>/?uid=<user-id&gt;. Does this answer your question?

• This reply was modified 3 years, 1 month ago by sankari. Reason: typo

Same here, I’m afraid. Redirect to file was never on. Although it does redirect the user to the real file path, instead of the ‘masked’ one. I have temp disabled the htaccess file, but rather have it on to prevent hotlinking. Please advise, thanks.

@raldea89
Now I realise what you meant.
Files on that site have always been downloaded directly, so I guess it is b).

• This reply was modified 3 years, 1 month ago by sankari. Reason: typo

@sankari @nowton could you please tell us what kind of server you are using?

Apache (Linux) 64-bit.