• Resolved gregm83

    (@gregm83)


    Hello,

    Numéro de rapport : CPEXRDCZ

    After updating my site, I disconnect from the administration and when I go to the site I get an 400 error. I have to refresh the page to be able to display it. So I have to go to each page to refresh because if a visitor comes back he will have a 400 error.

    On the other hand, on all the pages which contain a form I activated ESI and I never have error 400 on it.

    I tried with all the plugin deactivated, it’s always the same problem.

    I tried to purge all after update, it’s always the same problem.

    I tried in private navigation after having made an update and I don’t have the problem.

    Can someone help me for the configuration because this plugin is impressive of speed ! I want it to work on my sites without any error !

    Thank you very much

    Greg

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    You mean you get 400 bad request when edit/publish post/pages ?

    Please try clean up your browser and see how it goes.

    Also please try disable ESI , how does it go ?

    Best regards,
    Ruikai.

    Thread Starter gregm83

    (@gregm83)

    Hello,

    Error 400 occurs with and without ESI. If I empty the browser cache I don’t have a problem. If I empty the browser’s cache I first go back with this browser for the first display of the page and then I go back with another device that does not have an empty cache and the pages are displayed without error. I tried to purge all the cache with plugin before returning to the site but it still makes error 400. So I have the impression that I have to first go through all the pages of the site with a browser that has an empty cache so that returning visitors don’t get error 400. If they are the first to display a page after the update they have the error. If I have already loaded it before by passing over it there is no problem.

    And also if I go back to the site with the same browser, after 3-4 days (without making an update) I have again an 400 error. I think it’s the server cache that has to do a task.

    sorry for my bad english and thank you for this amazing plugin.

    Greg from france

    • This reply was modified 5 years ago by gregm83.
    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Yes, your server environment seems using LiteSpeed ADC, which is a reverse proxy to your backend , I think the issue might lays there.

    Please submit a ticket here, we will investigate it further.

    Best regards,

    • This reply was modified 5 years ago by qtwrk.
    Thread Starter gregm83

    (@gregm83)

    Ok thank you, i can disable plugin for the moment ? I send you a ticket with rapport number and dologin link. Thank you Greg

Viewing 4 replies - 1 through 4 (of 4 total)
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