Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Manesh Timilsina

    (@maneshtimilsina)

    Hello,
    Its difficult to trace your problem only with the details you provided. Can you please elaborate your issue? If possible, send your site url.
    Thanks

    Thread Starter vanaila

    (@vanaila)

    Sorry.

    So It’s under the Facebook icon.

    It often happens.

    Here is my web site : https://reseau-animaux.net/

    Plugin Author Manesh Timilsina

    (@maneshtimilsina)

    Hi Vanaila,

    When you create a Facebook Page, the system assigns a random URL to your page. Your page looks like this:
    https://www.facebook.com/pages/R%C3%A9seau-Animaux/1420953811459488

    You need to update default url to vanity URL for your page that may looks like this:
    https://www.facebook.com/yourpagename
    eg:
    https://www.facebook.com/reseauanimaux

    Following url might be helpful to you to change your current page’s url.
    https://www.facebook.com/help/www/271607792873806

    Change your facebook page’s default url to readable url and use plugin. It will no more cause error.

    Thread Starter vanaila

    (@vanaila)

    Okay, I did put out the R%C3%A9seau-Animaux/1420953811459488 for Reseau-Animaux/1420953811459488

    now I’ve got : https://www.facebook.com/pages/Reseau-Animaux/1420953811459488 and you’re the error is know : Error – Unknown path components: /Reseau-Animaux/1420953811459488

    If my brother put “http” instead of “https” I get back the first message of error : Error – (#4) Application request limit reached

    I’m quite lost

    Plugin Author Manesh Timilsina

    (@maneshtimilsina)

    Your page is not formatted well. Page URL should be in following format
    https://www.facebook.com/yourpagename

    As far as my understanding you need to have more than 25 likes to change facebook page’s url in above format.

    So, you need to wait till you get 25 likes.

    Thread Starter vanaila

    (@vanaila)

    Ok. I’ll test again when I’ll get those 25 likes.

    Thanks for your patience.

    Plugin Author Manesh Timilsina

    (@maneshtimilsina)

    Hi Vanaila,
    Feel free to contact us if you get any confusion when you use this plugin again. For instance I will mark this thread as Resolved.
    If you need help in future fell free to start fresh thread.

    Hello, I have the same problem in my website. My Facebook page URL is correct but it doesn’t work..

    https://www.vivre-en-irlande.fr

    Plugin Author Manesh Timilsina

    (@maneshtimilsina)

    Hello Seiltanzer,
    I used your facebook page url in my domain, it is counting follower very well.
    I saw it is working in your site (https://www.vivre-en-irlande.fr) too.
    Feel free to post your issues in support forum if you need more help.

    Hello,

    well it’s really wird because sometimes it works and the other time no.

    Indeed yesterday it worked perfectly but today the problem is here again. I d’ont know if you will see it but it stay for me :/

    Here is the message that is show up “Error – (#4) Application request limit reached”

    And sometimes I have that instead of all my widgets

    Warning: file_get_contents(https://gdata.youtube.com/feeds/api/users/XXXX) [function.file-get-contents]: failed to open stream: HTTP request failed! HTTP/1.0 403 Forbidden in /XXX/XXX/vivre-en-irlande/wp-content/plugins/social-media-followers-counter/social-counter.php on line 333

    Fatal error: Uncaught exception ‘Exception’ with message ‘String could not be parsed as XML’ in /XXX/XXX/vivre-en-irlande/wp-content/plugins/social-media-followers-counter/social-counter.php:337 Stack trace: #0 /XXX/XXXX/vivre-en-irlande/wp-content/plugins/social-media-followers-counter/social-counter.php(337): SimpleXMLElement->__construct(”) #1 /XXXX/XXXX/vivre-en-irlande/wp-content/plugins/social-media-followers-counter/social-counter.php(74): get_yt_subs(‘UCTXxXKEKMoeWHY…’) #2 /XXXX/XXXX/vivre-en-irlande/wp-includes/widgets.php(182): FollowerCounterWidget->widget(Array, Array) #3 [internal function]: WP_Widget->display_callback(Array, Array) #4 /XXXX/XXXX/vivre-en-irlande/wp-includes/widgets.php(895): call_user_func_array(Array, Array) #5 /XXXX/XXXX/vivre-en-irlande/wp-content/themes/Avenue/sidebar.php(5): dynamic_sidebar(‘Sidebar’) #6 /XXXX/XXXX/vivre-en-irlande/wp-includes/template.php(441): require_once(‘/XXXX/chap…’) #7 /XXXX/c in /XXXX/XXXX/vivre-en-irlande/wp-content/plugins/social-media-followers-counter/social-counter.php on line 337

    PS :I put some XXXX instead of few private information

    Plugin Author Manesh Timilsina

    (@maneshtimilsina)

    There is no channel in the url you entered for youtube. This might be because the url you enter there do not return any value, so use youtube url that have at least one video.

    There is one I just put XXX instead of my user number.

    Plugin Author Manesh Timilsina

    (@maneshtimilsina)

    I am talking about youtube url you are using in your website. Try to browse the url you using in your website, you will find no channel in that url.

Viewing 14 replies - 1 through 14 (of 14 total)
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