Error 200 with Jetpack

  • Resolved Debbie

    (@debdonuts)


    2 years, 9 months ago

    I have had an email with the following:

    An error of type E_ERROR was caused in line 98 of the file 
/home/sites/22a/d/dd321b19f8/public_html/wp-content/plugins/jetpack/src/class-tracking.php. 
Error message: Uncaught Error: Undefined constant 
"Automattic\Jetpack\Plugin\COOKIE_PATH" in 
/home/sites/22a/d/dd321b19f8/public_html/wp-content/plugins/jetpack/src/class-tracking.php:98
Stack trace:
#0 
/home/sites/22a/d/dd321b19f8/public_html/wp-includes/class-wp-hook.php(307): 
Automattic\Jetpack\Plugin\Tracking->jetpack_user_authorized('')
#1 
/home/sites/22a/d/dd321b19f8/public_html/wp-includes/class-wp-hook.php(331): 
WP_Hook->apply_filters(NULL, Array)
#2 /home/sites/22a/d/dd321b19f8/public_html/wp-includes/plugin.php(476): 
WP_Hook->do_action(Array)
#3 
/home/sites/22a/d/dd321b19f8/public_html/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-connection/src/class-manager.php(1945): 
do_action('jetpack_user_au...')
#4 
/home/sites/22a/d/dd321b19f8/public_html/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-connection/legacy/class-jetpack-xmlrpc-server.php(253): 
Automattic\Jetpack\Connection\Manager->authorize(Array)
#5 
/home/sites/22a/d/dd321b19f8/public_html/wp-includes/IXR/class-IXR-server.php(121): 
Jetpack_XMLRPC_Server->remote_authorize(Array)
#6 
/home/sites/22a/d/dd321b19f8/public_html/wp-includes/IXR/class-IXR-server.php(59): 
IXR_Server->call('jetpack.remoteA...', Array)
#7 
/home/sites/22a/d/dd321b19f8/public_html/wp-includes/IXR/class-IXR-server.php(27): 
IXR_Server->serve('

    Looking at the Dashboard to the site, in the Stats by Jetpack part it has the following error message:

    User Agent: "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.5 Safari/605.1.15"
	Page URL: "https://businessfinancedirect.co.uk/wp-admin/admin.php?page=stats&noheader&dashboard&width=914.90625"
	API URL: "https://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&blog=207502613&page=stats&chart&unit=1&color=fresh&width=452&height=175&ssl=1&j=1:10.9.1"
	Response code: "200"
Content length: "0"
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @debdonuts

    Thanks for contacting us about this. I took a look for you and your Jetpack connection looks great. Are you still seeing the error? If so, would you be able to try the following for me?

    From the wp-admin dashboard of your site, please go to **Jetpack > Dashboard > Connections > Manage site connection** from your left-hand menu.

    Click the **Disconnect** button. If it’s already disconnected, you can skip to the next step.

    Deactivate your Jetpack plugin by heading to **Plugins > Installed Plugins** and finding “Jetpack by WordPress.com.” After a few moments, activate it.

    Back in **Jetpack > Dashboard > Connections > Manage site connection**, Click the **Set up Jetpack** button and continue through the approval process.

    Please let me know the results of this troubleshooting and we can go from there.c

    Thread Starter Debbie

    (@debdonuts)

    Thank you – it seems to be working now ??

Viewing 2 replies - 1 through 2 (of 2 total)
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